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Jan. 25th, 2009 01:08 pm![[identity profile]](https://www.dreamwidth.org/img/silk/identity/openid.png){kind=small}
blondebeaker.livejournal.com posting in ![[community profile]](https://www.dreamwidth.org/img/silk/identity/community.png){kind=small}
techrecoveryDear Internet customers in California;
No I am not shirking my duties as tech support by telling you you are in an outage. I know the modem lights and wireless signals and various Gods tell you that you are connected to the interwebs but when you try there is nothing. That is why its called a CONNECTED NOT TRANSFERRING outage. No sirs and ma'ams, you are not the only one there are around 75 thousand other people experiencing the exact same thing. Only thing I can do is tell you to keep an eye on it and wait until tomorrow.
No love from me.
PS;
Oh yeah, when you first phone and you get that lovely automated message saying there is an outage, believe the robot lady, accept the robot lady, she will not steer you wrong ok? Trust me it will save you the hour long wait to get ahold of us.
No I am not shirking my duties as tech support by telling you you are in an outage. I know the modem lights and wireless signals and various Gods tell you that you are connected to the interwebs but when you try there is nothing. That is why its called a CONNECTED NOT TRANSFERRING outage. No sirs and ma'ams, you are not the only one there are around 75 thousand other people experiencing the exact same thing. Only thing I can do is tell you to keep an eye on it and wait until tomorrow.
No love from me.
PS;
Oh yeah, when you first phone and you get that lovely automated message saying there is an outage, believe the robot lady, accept the robot lady, she will not steer you wrong ok? Trust me it will save you the hour long wait to get ahold of us.
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no subject
Date: 2009-01-25 06:22 pm (UTC)Aye. I hate people that try to fight you when there's just nothing that can be done except WAIT.
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Date: 2009-01-25 06:24 pm (UTC)no subject
Date: 2009-01-25 09:31 pm (UTC)All this of course going on while you silently curse the first and second tier morons who passed this cretin all the way up to your level of support.
no subject
Date: 2009-01-25 09:52 pm (UTC)no subject
Date: 2009-01-26 03:40 am (UTC)Oh yeah, when you first phone and you get that lovely automated message saying there is an outage, believe the robot lady, accept the robot lady, she will not steer you wrong ok? Trust me it will save you the hour long wait to get ahold of us.
^ How many people in above queue [who probably got annoyed at the wait time] were complaining about same outage?
*Saves time and gives OP some of Dublin's best Guinness.*
no subject
Date: 2009-01-26 10:45 pm (UTC)They were red.