Smart arse.

[boobookittifukk.livejournal.com]

Don't be a smart arse. I don't care if you've had the same password for the last five years. You must be entering the wrong one if the website is not letting you in. If you were so smart, I wouldn't need to remind you three times within the space of 60 seconds what your username was.

Now stop being a smart arse and let me ask my questions so I can help you faster. I do not need you to start implying that it must be somehow our fault that you're putting in the wrong password when logging in. Just accept that you were more than likely getting your password wrong, shut up and let me reset it for you.

And then, please kindly fuck off.

Sincerely NOT yours,
Me

Comments

[boogara.livejournal.com]

You didn't get the memo? Every 5 years the interwebs eats up every password ever stored on someone's computer and brain cells, and since we control the webs (thanks Al Gore!*), we must be at fault.

And now, for another reference...didn't you know? The bird's the word!

* = I know Al Gore didn't say that exactly...but, if we create it we own it...just ask the copyright team!

[boobookittifukk.livejournal.com]

Ahh! It's a secret conspiracy designed to raise our frustration to dangerous levels so that we'll all resort to baser animal instincts and start killing each other. My eyes have been opened. I understand now!

The bird's the word?

[mouser.livejournal.com]

My version:

"Did you check the caps lock key?"
*silence* - Hangs up on me.


(Which is dumb, because I'm required to call them back...)

[boobookittifukk.livejournal.com]

Haha! My version of that went like this:

*reads* "'Please check your CAPS isn't on.' What are CAPS? I don't know what CAPS are!"

Maybe you shouldn't be allowed near a computer if you're dumb enough not to know what CAPS are, or if you're stupid enough to think that a password saver program is a good idea. =P

[nomoremystery.livejournal.com]

Our standard default Windows password was 'Password1', but I lost count of the number of users who would enter '1' or 'one' despite me saying "I've reset your password to Password1, that's a capital P, a-double s-w..."

[boobookittifukk.livejournal.com]

I use "Password1" when resetting passwords too. It's amazing how people just don't listen when you're trying to tell them their new temporary password. If they were listening, they wouldn't need for us to repeat the password to them about five times in thirty seconds:

"The password I've set for you is Password1. That's the word password with a capital P and a numeric one at the end....No, it's the word password with a capital P and a numeric one at the end. Not P1.... It's a capital P.... No, the rest of the word is in lowercase.... It's capital P, lowercase a-s-s-w-o-r-d and then a numeric one, no spacs.... Yes, the word password.... No, the numeric one.... No, the number one...." etc

Ugh.

[nomoremystery.livejournal.com]

Eventually I gave up and starting using 'Police999' (guess where I work?). Not totally userproof, but getting there.

[boobookittifukk.livejournal.com]

Hehe! We can try to make it as easy as possible for them, but someone somewhere out there will get it wrong.