Smart plan, kid.

[laptop-mechanic.livejournal.com]

That $2000+ VAIO sure looked pretty on the shelf, didnt it?  But you got it from Fry's with a Fry's extended warranty. In California. And now you've come here to Boston for school. Where there are no Fry's to take it when it breaks. Now, finals are upon you, and your machine is broken.

No, I can't fix it for you and bill Fry's for it, that's not the way it works. If you'd gotten the warranty from Sony, then we could take care of it for you since we're authorized to do service for them. You'll have to call up Fry's service and see where you can take/send it.   I guess you'll be using the computer labs on campus until you get home. Hopefully somebody from Fry's can fix it while you're on winter break.

I don't know if it was you or your parents who had this stunning idea, but hopefully you'll learn next time to think about where you can get your equipment serviced when you purchase it.

Comments

[manuka.livejournal.com]

And this is why buying computers at retail sucks.

If you buy a Dell from Bust Buy, that's the only place that will service it, and anyone who's experienced the Geek Squad can tell you that's a game of Russian Roulette...

[laptop-mechanic.livejournal.com]

If a manufacturer is not willing to back their notebook with 3 years of warranty coverage themselves, then they aren't going to get my money. Ever.

[manuka.livejournal.com]

Which is why you skip the retail people altogether and buy direct. Because the manufacturer knows good and well how bad the retail channel is.

[ravenofdreams.livejournal.com]

Yeah, that one threw me for a loop the first time I called Dell for what I assumed would be a client's warranty replacement. Effin' Geek Squad....

[laptop-mechanic.livejournal.com]

Eeek. You mean Dell wouldn't service it AT ALL?

[superbus.livejournal.com]

Why should they? They don't know what Geek Squad's done to that thing. Those pillocks could burn Tang.

If I had to make a decision like that, with repair costs and worker training in mind, I'd do the same thing. No question.

[laptop-mechanic.livejournal.com]

I figured they wouldnt have started selling them there unless they made the Geek Squad types have WPD certs, at least.

[falnfenix]

Those pillocks could burn Tang.

gahahahahahaha...so true.

[jimbojones.livejournal.com]

Tang is quite flammable, actually.

[manuka.livejournal.com]

Presumably BEFORE you've mixed it with water.

Now, if you were to make some bastardized screwdriver with it and mix it with vodka, the fireworks could be interesting.

[ravenofdreams.livejournal.com]

Not at all. Wouldn't even talk to me about it.

[manuka.livejournal.com]

I went into Best Buy around this time last year, looking for a replacement UPS at 8pm during a storm...

I encountered no less than FOUR employees wearing "Geek Squad" shirts who, when I asked them where to find a UPS, either gave me a blank stare or directed me to the shipping store down the street.

[mix-hyenataur.livejournal.com]

No one even speaks to me.

When I asked for a application, they said I needed a A+ cert, so I went and got one. Then I was told I was over qualified.

[devilish69angel.livejournal.com]

agreed!

[agmlego.livejournal.com]

I apparently do not match the personality they require for their employees...it seems that they consider the personality quiz on the application the first interview, and the computer irretrievably /dev/null's applications which do not match the profile they want, without telling anybody that it is doing so...

--
"Memento Mori Ergo Carpe Diem"

[kitarakir.livejournal.com]

They do do some in-home repair through an outside company (as in not Geek Squad). I'm not sure what kind of hoops you have to go through to get them to agree to do it though.

[ptstech.livejournal.com]

Nyet. You can actually WIN a game of Russian Roulette...

[manuka.livejournal.com]

OK, so it's like playing Russian Roulette with a Glock.