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techrecoveryI work in a server colocation facility. For those not familiar, you bring in a server, we hook it up to the internet and you host a website on it.
Generally there are dozens of servers on a rack, all hooked up to network and power.
We got a series of angry phone calls from someone claiming our remote reboot KILLED his server, and it wont come up now.
His problem? It was set to not boot if there was no keyboard.
Posted to techsupport and customers_suck
Generally there are dozens of servers on a rack, all hooked up to network and power.
We got a series of angry phone calls from someone claiming our remote reboot KILLED his server, and it wont come up now.
His problem? It was set to not boot if there was no keyboard.
Posted to techsupport and customers_suck
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Date: 2008-12-13 06:12 am (UTC)