Activate Print Screen

[azleaneo.livejournal.com]

Please activate the “Print Screen” key on my computer, it currently does not work. If this is something I can do with you over the phone, just let me know.
Thank You,
receptionist

I told my boss that I will have to wait to compose myself before I go over there to see what the receptionist is trying to do.

ETA* She just wanted to put a screenshot into word. I explained to her the PrtScn key was like the copy part of copy/paste and she got it. Though when I showed her the keyboard shortcut for paste, I blew her mind. *

Also yesterday, the receptionist needed help with sending out a company wide meeting request, and wanted the request response turned off so the email box wouldn't be overloaded with accept/decline. Not an unusual request, went down and showed recp how to do that, and right after the meeting was sent, tons of read receipts filled the box. Recp got a bit upset, saying I was supposed to stop that. I said, well, it could be worse, you could have gotten the accept/decline receipts too (what I had come down to fix in the first place) That's what I get for assuming the recp didn't have request read receipt turned on...

Comments

[toxico.livejournal.com]

To be fair, the key at least used to be used for printing screens; however, it does sound like this person is too inept to know that.

[azleaneo.livejournal.com]

I think I'm laughing about the wording more than anything. Activate it?

[toxico.livejournal.com]

And apparently it's either something you can do remotely or walk through on the phone (and you know damn well any offer to do so, even if it was possible, would result in a request to do it remotely anyway).

I do disable Caps Lock on my own keyboards, as an aside.

[azleaneo.livejournal.com]

See, you *disable* it, not de-activate....

lol

[jonah.livejournal.com]

It still functions in Windows, except it prints the screen to the clipboard.

[azleaneo.livejournal.com]

See, I know that, you know that, and I'm sure Toxico knows that, but I can only fathom what my receptionist thought was supposed to do.

[vulpisfoxfire.livejournal.com]

Probably what it originally did, send the screenshot straight to the printer?

[manuka.livejournal.com]

who actually sends read receipts? those are one of the most useless features of corporate e-mail.

[attackgypsy.livejournal.com]

Ah, but a great CYA. See, you got the email. I have the receipt that you read it. Saved my ass more than once.

[wibbble]

Root access to the mail server works just as well.

One of our sales guys tried to bullshit our sysadmin that he hadn't got the email. Meanwhile, said email was in the 'cur' IMAP directory and not 'new', showing that not only had the mail server failed to deliver a message to itself, but that the slimy little bastard had actually read it.

[seaofdestiny.livejournal.com]

See, you got the email. I have the receipt that you read it.

That used to be the case.

Though the default setting in Outlook, at least, seems to be to mark a message as read once it appeared in the preview pane and you've moved on to another message.

So if someone is just clicking through their subjects, the message will appear read even though they never opened it properly.

[azleaneo.livejournal.com]

Here Accounting and Support Services use them for the intended purpose.

"You saw the email saying we needed this on such and such date, it's now past that date."
"You saw the email that said don't put bears in the freezer, now there's your bear in the freezer"

However, when the little pop up says, "Dr. Mister has requested a read receipt, do you really want to, cause you don't have to" I tend to pick no.

So ya, pretty useless since you can opt out.

The best part is the receptionist didn't know why she put it on there, just that 'I turned it on, and I forgot how I did it'

[meijhen.livejournal.com]

LOL....so many people don't know that you can set that read receipt so that it doesn't send automatically. I'm sure several people at my company think I never read e-mail period.

And of course, most of the people who have Outlook set to always use a read receipt.......also have a filter set to shunt the receipts to trash as soon as they come in!

[azleaneo.livejournal.com]

I totally know people who do that~!

[tmesser.livejournal.com]

"...when I showed her the keyboard shortcut for paste, I blew her mind."

Heh, that's always fun. Why is it that users always think you're some sort of a magician when you show them a keyboard shortcut? "WHAT DID YOU DO AND HOW DID YOU KNOW THAT?!!@#@#$@#$"

[azleaneo.livejournal.com]

Ah, my love hate relationship with the fact that there is at least 3 ways to do things with Microsoft products.

Thank goodness I don't work with the belligerent people who insist that there is something different about the keyboard shortcut vs the right click mouse menu. I saw plenty of that in high school.

[meijhen.livejournal.com]

LOL, I managed to trip out an entire conference line of manager-types by using the keyboard shortcut for Send in Outlook while sharing my desktop. That was fun :-)

Of course, just recently, on a different conference call somebody who is not part of the my tech support team and who knows nothing about the application I support -- managed to show me something in said application that I didn't know. I was stunned. Happy, because it was actually something quite useful, but stunned.