(no subject)

[tmercenary.livejournal.com]

I work in a data center. I get a call from someone who monitors servers from off site.
"Yes, I was working on the server, and disabled the NIC. Somehow I lost connectivity to the server, can you fix it?" he inquired.
..."Do you understand how connectivity was lost when you TS into a machine and disable the network card." I asked.
"If you could investigate and find out how this happened and let us know, that would be great!" He exclaimed.


__________

http://dragcave.net/user/tmercenary

Comments

[pixilated-serra.livejournal.com]

fail times a zillion

though i have done that to myself

but then i slapped myself in the forehead and laughed.

[egearman.livejournal.com]

Same, but either as a 'service network restart', or was able to walk down to the server room and log into the server directly (though it did take a while to find it in the kvm).

[doctoreon.livejournal.com]

I've SMSed into a user's computer and then logged the user off, thereby disconnecting myself, however:

a) I did it on purpose

and

b) I was on the phone with the user and was just going to re-establish connection anyway.

This is just dumb.

[soldierx.livejournal.com]

This is some Epic Fail.

[manuka.livejournal.com]

Yeah, it's easy to forget you're not on the console...

[fnordx.livejournal.com]

"Yeah... I'm pretty sure I've found the cause..."

[hisamishness.livejournal.com]

"This is going to get rather in-depth. Do you have a supervisor available you can bring in on this call?"

[yanni85.livejournal.com]

Idiots, the reason for both our need and ability to pay for alcohol.

[jon787.livejournal.com]

I think we just found a new slogan for the community!

All I got to say is...

[kizayaen.livejournal.com]

*facepalm*

[vulpisfoxfire.livejournal.com]

Wow--and I thought the 'I have no power, how come my computer doesn't work?' and 'My phone service has been cut, why can't I connect to my ISP on dial-up?' stories were bad...

[phrogg.livejournal.com]

Seconded!

[arabwel.livejournal.com]

I never did that... to a server.


*shdders*

[jokergirl.livejournal.com]

I've had friends do that. It's especially embarrassing when you don't have the keys to the server room.
To their credit, they knew immediately what had happened.

;)

[preserver3.livejournal.com]

I wrote a script to change the network address of a machine and then reboot it, and it didn't come up on the network address I wanted, in a hosted env.

I did test the script locally before trying it, failing and finally admitting to the tech that the NIC failure was my fault.

Jason

[mattcaron.livejournal.com]

That's why I like console servers.

[argonel.livejournal.com]

I do something similar to myself on a regular basis. More specifically I keep a machine in my basement and log in from my kitchen. When I'm done with it I just tell it to shutdown, automatically closing my connection. Next time I want to use it I go back down there and turn it back on.

[politas.livejournal.com]

"Sure thing, I'll go off and investigate that now. May take a while, though"

Then go for coffee.

[kostika.livejournal.com]

Thirded

[the-s-guy.livejournal.com]

There was a senior tech guy - ex-mainframe, I think - who was one of the few people who physically worked onsite at the server centre inside all the security. Everyone in the IT department wanted to be on his good side, because he was the guy you rang when you'd screwed up badly and needed a server rebooted RIGHT NOW.

[amynnah.livejournal.com]

Fourthed.

[kirolee.livejournal.com]

Fifthed

[kayfox.livejournal.com]

I often log myself off from TS Manager... as well as shut machines down from the management console.

[djcal97.livejournal.com]

ILO FTW!