[identity profile] ellzie.livejournal.com posting in [community profile] techrecovery
Ma'am, if I had phone numbers or tools to activate your account, I would have done it by now. Do you think I LIKE listening to you yell and scream at me? Do you think I enjoy listening to you threaten my family? Do you honestly think I want to sit here, listening to you yell and scream about how I'm lying and need to contact someone right away?

Do you understand how stupid you sound yelling at me that our systems are wrong? And did I forget to mention that I am TECHNICAL SUPPORT and not CUSTOMER SERVICE. Our systems may be wrong, but you're still disconnected! And there's nothing I can do about it!

Believe me, lady, I would do anything to get you off my phone. Oh, you're threatening my life? And I've already requested various times you stop yelling! Okay, have a nice day!

Aaaand disconnect.

Date: 2008-10-04 03:25 pm (UTC)
From: [identity profile] wxgeek.livejournal.com
I, OTOH, DID enjoy listening to them threaten me/my family, and yell and scream and etc., because then I'd simply be able to refuse their request. :)

Evil is a nice, warm tingly feeling.

Date: 2008-10-04 04:01 pm (UTC)
From: [identity profile] ghostdandp.livejournal.com
Probably another good reason I don't do phones. I'd respond to that threat. My wedding last year had 175 people show up (we invited 180.. 2 died between the invitations and the wedding. So a total of 3 non-death related "no"s. One of whom sadly enough would have survived if she had gone to my wedding, she had an alergic reaction at home to peanuts.). It's a close family. A threat on me or my family is something I won't tolerate.

Date: 2008-10-04 04:13 pm (UTC)
From: [identity profile] canray.livejournal.com
"Threatening my family, eh? OK. Bring it. No, seriously, bring it. Bring as much as you can. My family has survived so much more than whatever piddilly ass fight you can bring that we'll barely have a BBQ inturrupted by you."

Date: 2008-10-04 04:50 pm (UTC)
From: [identity profile] fnordx.livejournal.com
"Maam, you have made a death threat against me personally. I have your address, and will be informing the police in $CITY, and also giving them a recording of this call, along with your information. From there it will be their decision as to whether or not to prosecute you for making terrorist threats. Your service with us is now also canceled, and will never be renewed. Have a nice day."

Date: 2008-10-04 05:14 pm (UTC)
From: [identity profile] agentdanak.livejournal.com
agreed. this is pretty much what i would have said.
(deleted comment)

Date: 2008-10-05 02:20 am (UTC)
jecook: (Default)
From: [personal profile] jecook
Indeed.

I'd hate to see what would happen if someone at my place even considered it- security, the local PD, etc. would probably be on them like flies on a turd.

Date: 2008-10-06 02:40 pm (UTC)
From: [identity profile] antikythera.livejournal.com
Sweet. I'd do it if someone said that to me. Off-handed hissy-fit death threats are something that people do because they don't understand the consequences, or have never suffered consequences for it. I'm perfectly happy to hit them with the consequences.

Date: 2008-10-04 06:16 pm (UTC)
From: [identity profile] kyidyl.livejournal.com
Agreed. There was a guy, at verizon, who had a customer threaten to blow up the call center. He is now on the terrorist watch list, and gets questioned every time something is attacked. Our call center was inside one of Verizon's biggest data centers, where they co-located some gov't stuff.

Don't eff with tech support. ;)

Date: 2008-10-04 07:52 pm (UTC)
chaobell: Pyro taking a walk, firing flamethrower into the air just because. (Default)
From: [personal profile] chaobell
This. This right here.

Yelling and screaming is one thing, but you threaten my family or my life? Enjoy your partyv& ride, sir/ma'am.

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