Tech Support South African Style!
Aug. 29th, 2008 10:23 am![[identity profile]](https://www.dreamwidth.org/img/silk/identity/openid.png)
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This is from an e-mail sent to me by a South African Tech Support colleague. It's second hand information. Just thought I'd pass it on. :-)
'Hello, technical support, how can I help you'?
Customer: 'Last night my computer started making a lot of hissing noise at me so I shut it down. This morning when I turned it on the computer started hissing and cracking, then started smoking and a bad smell, then nothing'.
SUPPORT: 'I will have a technician come over first thing this morning, just leave the computer just like it is, so they can find the problem and fix it, or change it out with another computer. Give me your address; phone number and the technician will be there just as soon as they can'.
When the technician got there, the lady showed the technician where the computer was, said what happened to it; this is what the technician found.
Click to get a bigger image. :-)




It's a South African Spitting Cobra better known as a 'Mfezi' the 'Staffie'!
The worse thing I have to deal with is house spiders and dust. I love living in a temperate climate!
'Hello, technical support, how can I help you'?
Customer: 'Last night my computer started making a lot of hissing noise at me so I shut it down. This morning when I turned it on the computer started hissing and cracking, then started smoking and a bad smell, then nothing'.
SUPPORT: 'I will have a technician come over first thing this morning, just leave the computer just like it is, so they can find the problem and fix it, or change it out with another computer. Give me your address; phone number and the technician will be there just as soon as they can'.
When the technician got there, the lady showed the technician where the computer was, said what happened to it; this is what the technician found.
Click to get a bigger image. :-)




It's a South African Spitting Cobra better known as a 'Mfezi' the 'Staffie'!
The worse thing I have to deal with is house spiders and dust. I love living in a temperate climate!
no subject
Date: 2008-08-29 09:42 am (UTC)no subject
Date: 2008-08-29 09:47 am (UTC)I just got it off a South African friend and thought I'd share. Just makes me relieved to live in the UK. :)
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Date: 2008-08-29 09:49 am (UTC)no subject
Date: 2008-08-29 10:15 am (UTC)no subject
Date: 2008-08-29 09:54 am (UTC)I'm SO glad I live in Canada, and in an urban area. We really don't end to get critters in our machines like that. D:
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Date: 2008-08-29 09:54 am (UTC)no subject
Date: 2008-08-29 10:05 am (UTC)my roommate is from somewhere near johannesburg. i have to show him this post
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Date: 2008-08-29 03:18 pm (UTC)no subject
Date: 2008-08-29 07:30 pm (UTC)no subject
Date: 2008-08-29 07:30 pm (UTC)no subject
Date: 2008-08-29 10:02 am (UTC)no subject
Date: 2008-08-29 07:29 pm (UTC)no subject
Date: 2008-08-29 09:27 pm (UTC)Goodness it has been ages since I've been back in Surry :-(
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Date: 2008-08-29 12:38 pm (UTC)no subject
Date: 2008-08-30 01:09 am (UTC)I'd expect to see more cases of critters inside machines in urban areas, just because critters live closer to humans there.
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Date: 2008-08-29 09:55 am (UTC)shit, i was just about to go to bed. now i have to stay up another hour and look at some pr0n or something so i don't get any nightmares.
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Date: 2008-08-29 10:18 am (UTC)no subject
Date: 2008-08-29 11:49 am (UTC)no subject
Date: 2008-08-29 09:24 pm (UTC)no subject
Date: 2008-08-29 10:05 am (UTC)More disturbing for me are the stories of Fire ants colonising people's laptops. eep.
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Date: 2008-08-29 10:17 am (UTC)Anything that bites/stings/spits is to icky to think about. :-)
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Date: 2008-08-29 10:43 am (UTC)Last time I saw this I had a poke round the net to try to find out the real story- couldn't find anything definite, but I concluded that it could have come from SA cos I think the voltage on the PC is correct, but the snake looked wrong for what the mail says it is - I think I decided it looked more like some kind of grass snake, but I know nothing about snake identification so I could be utterly wrong.
Still not what you expect to be poking out of a PSU though..
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Date: 2008-08-29 10:46 am (UTC)no subject
Date: 2008-08-29 05:51 pm (UTC)no subject
Date: 2008-08-29 10:24 am (UTC)no subject
Date: 2008-08-29 01:48 pm (UTC)no subject
Date: 2008-08-29 01:54 pm (UTC)no subject
Date: 2008-08-30 01:04 am (UTC)no subject
Date: 2008-08-30 01:45 pm (UTC)-
"Memento Mori Ergo Carpe Diem"
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Date: 2008-08-30 02:14 pm (UTC)no subject
Date: 2008-08-30 02:40 pm (UTC)--
"Memento Mori Ergo Carpe Diem"
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Date: 2008-08-29 12:39 pm (UTC)no subject
Date: 2008-08-29 01:48 pm (UTC)no subject
Date: 2008-08-29 01:43 pm (UTC)In any case, it's got nothing on the case full of mouse droppings I lugged back to the shop for the poor depot tech to work on... :)
(tagged and added to memories.
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Date: 2008-08-29 01:49 pm (UTC)no subject
Date: 2008-08-29 03:10 pm (UTC)o.O
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Date: 2008-09-10 03:38 am (UTC)no subject
Date: 2008-08-29 03:23 pm (UTC)First thing he had her do was turn the keyboard upside-down and give it a good, hard shake.
He had to take the phone away from his ear shortly afterward, as the woman started shouting "THERE'S A GECKO IN MY KEYBOARD!!!!"
(The point being, even if the story in the original post isn't true, stuff like it has happened before.)
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Date: 2008-08-29 03:46 pm (UTC)...then i'd keep it and love it and hug it and call it George.
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Date: 2008-08-29 03:27 pm (UTC)By the time I joined the problem was well known and anything that has a gap of more than 1/4 an inch gets rejected.
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Date: 2008-08-29 05:53 pm (UTC)I prefer the feral alligators in the toilet (New York City, 'tis said)
Date: 2008-08-31 01:11 am (UTC)I did have a small mouse (4 legged variety) trapped in my printer and had to disassemble almost all of it to get him out, alas, injured. He went to join the feral alligators. Humanely, of course.
Snake
Date: 2008-08-31 09:17 am (UTC)Thats a Red Bellied Black Snake, Pseudechis porphyriacus, that is a venomous species of snake native to eastern Australia.