(no subject)

[ofstarstuff.livejournal.com]

Call center tech support for $ISP1, owned by Big Bad Wolf Company.

Yesterday was fun. A customer called at 9am, had a malfunction ticket filled by me. All fine and dandy.

Four hours later, I was off my shift and meeting with my boyfriend, who works at Big Bad Company's $ISP2 (same building, different floor, call center tech support as well).

The same customer had called him - she had nothing to do with $ISP2, but apparently she had been misinformed about the number she should call for support.

Cue bitching about the ticket and how Teh Interwebs should be working already, two hours into the report.

Cue boyfriend bristling and trying to keep his calm. "Madam, your previous call was handled by an excellent service and by an excellent operator."

D'aaawww. ♥

Comments

[ex-deliveryboy.livejournal.com]

I once walked a fucktard through setting his DNS settings, then he calls back 5 minutes later, gets me again, I still had his screen up, and he said the last person her spoke to was an idiot, so he undid all the changes.

I told him I was the last person he spoke to, so he was being sent to the supervisor for a thorough review of his account. I put him on hold, went to find the boss who was outside smoking. After a about 15 minutes of that, we came back in, he got on the phone, let the customer rant. then told him he was going to redo everything that was done the first time.

[klfjoat.livejournal.com]

Awww.

Heh. Blaidd drwg. :-D

[featheredfrog.livejournal.com]

OT, but...

cos <3 = sqrt(1 - sin² <3 )

[agmlego.livejournal.com]

Really off-topic, but my vision inspection system (my company (http://www.valentinerobotics.com) does R&D as well as field implementations of such systems, and I was bored today) does not recognize your userpic as a valid matrix code. Apparently the checksum is wrong.

--
"Memento Mori Ergo Carpe Diem"