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Jul. 17th, 2008 02:58 pm![[identity profile]](https://www.dreamwidth.org/img/silk/identity/openid.png){kind=small}
ianhess.livejournal.com posting in ![[community profile]](https://www.dreamwidth.org/img/silk/identity/community.png){kind=small}
techrecoveryCustomer emails in with some eval questions. No problem. I email back and forth with them twice a day for three days.
On day four, their vp calls my vp and screams about the "lack of support". The proverbial crap runs downhill. I spend some time finding their number in another country, call them, and find...
Yes, they have one software configuration they have overlooked. Its in the manual. It was in two of my emails. If you are a consultant and can't absorb information from a written format, you better figure that out fast.
On day four, their vp calls my vp and screams about the "lack of support". The proverbial crap runs downhill. I spend some time finding their number in another country, call them, and find...
Yes, they have one software configuration they have overlooked. Its in the manual. It was in two of my emails. If you are a consultant and can't absorb information from a written format, you better figure that out fast.
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