Sticky Keys

[cybirea.livejournal.com]

Classic Ticket.
"SHIFT AND CAPS LOCK KEYS NOT WORKING ON LAPTOP, The HT's laptop isn't working properly the shift and caps lock keys aren't working - Dell D620"

"Hi, are you near the laptop now? Can you tell me the Dell Service Tag Number? It's on the bottom of the laptop. Yeah, sure, turn it upside down and give it a good shake." Takes down Tag number. "It works now? ... Do you eat your lunch at your desk?"

Comments

[hopefulnebula]

We should just give these people Etch-a-Sketches.

(Though a colleague of my dad's once found a gecko in her keyboard. Live one, at that. How's *that* for sticky keys?)

[cybirea.livejournal.com]

PHB *did* spring to mind. o.0

That little sucker must have been scurrying around constantly to not get squished. Poor thing. ;)

[ptstech.livejournal.com]

HAHAHAHA!

I've got a user like that - always catch hell trying to get the damned thing away from her for repairs b/c she's always "too busy" to part with it. Once I did, I shook enough crap loose to make a fracking Happy Meal.

I gently suggested that she leave the laptop behind at mealtime.

[cybirea.livejournal.com]

I think laptops are the modern, adult equivalent of a security blanket.
Some people are one step away from rubbing them against their faces and sucking their thumbs. LOL

[toxico.livejournal.com]

I can see that. We have one Dell D630 that won't right click, period. I suggested installing OSX86 on it.

[toxico.livejournal.com]

Blackberries as well, at least at this company. Someone's Blackberry stops functioning and you'd think their first born just died.

[hopefulnebula]

He was. My dad was doing remote support for her -- she was in Hawaii -- and she was complaining that first half her keyboard wouldn't work, then the other half, and it never stayed the same. He had her shake it a couple of times, and after the last, she just dropped everything and started shouting "THERE'S A GECKO IN MY KEYBOARD!"

[mattcaron.livejournal.com]

Mmmm. Board chow.

[reyvin.livejournal.com]

LoL.

That's like a user who called me saying his laptop wouldn't turn on. I tried the usual stuff over the phone - check connections, is it docked correctly, plugged in, not in standby, swap battery, etc. Nothing. So I go to his desk and he's not there (probably made a quick escape 'fore I got there) but the laptop is. I do all that simple stuff again and then notice the laptop is sticky and smells like...coffee. I notice there is coffee splashed ALL over the wall. It was wiped up but was clearly a VAT of coffee that spilled in this dude's office. I'm like...um...yeah...I think I know why it's not turning on. Woulda been nice to know you dumped your Venti latte on the laptop, kthx. I take it downstairs, holding it sideways in my hand against my side like a book and by the time I get two floord down and one tower over, coffee has pooled in my cupped hand seeping from the innards of the laptop....

[cybirea.livejournal.com]

Many LOLs, and so much more exotic than a mouldy old bit of sandwich. Hahaha!

[cybirea.livejournal.com]

Crackberries.
A friend who has always loathed mobile phones got a Blackberry and they're a different person. o.0

[cybirea.livejournal.com]

Sometimes getting users to give up HW is nigh on impossible. :)

[cybirea.livejournal.com]

Eww, one guy on my team is the worst offender for that, his desk. ~shudders~

[cybirea.livejournal.com]

~tips own keyboard upside down and shakes it~ No free lunch for me. :D

[cybirea.livejournal.com]

Could you fix it? ;)

[devilish69angel.livejournal.com]

at least it was just food...

[cybirea.livejournal.com]

Eeeew. ~shudders~