Who's fault is it you're such a dumb ass?
Mar. 13th, 2008 09:36 pm![[identity profile]](https://www.dreamwidth.org/img/silk/identity/openid.png){kind=small}
geekgrrl-ca.livejournal.com posting in ![[community profile]](https://www.dreamwidth.org/img/silk/identity/community.png){kind=small}
techrecoveryIf you do a warranty exchange and we send you replacement product and tell you that you have to give us your credit card for collateral in case you don't send back the defective unit what makes you think that this doesn't (and shouldn't) apply to you?
Yes you authorized these charges when you gave us your card, expiry and pin number. calling your cc won't help.
Sending your product to our competition does not count as sending it back to us. We didn't tell you to send it there, and it's not UPS's fault either. the name of our company is printed on the waybills.
And yes you got notified that you would be charged, we send out 3 emails, one when we ship, another 15 days after you receive the product and again at 30 days when the charge goes through.
And this was 2 months ago and you're just calling now? Call the company that you sent the product to, hopefully they will send it back.
Edit-Formatting
Yes you authorized these charges when you gave us your card, expiry and pin number. calling your cc won't help.
Sending your product to our competition does not count as sending it back to us. We didn't tell you to send it there, and it's not UPS's fault either. the name of our company is printed on the waybills.
And yes you got notified that you would be charged, we send out 3 emails, one when we ship, another 15 days after you receive the product and again at 30 days when the charge goes through.
And this was 2 months ago and you're just calling now? Call the company that you sent the product to, hopefully they will send it back.
Edit-Formatting
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no subject
Date: 2008-03-14 12:30 pm (UTC)(snerk)
BWAHAAHAAHAAA!!!
They can haz sterilization?
no subject
Date: 2008-03-16 05:25 pm (UTC)Because they're (all) Special Snowflakes, on whose home planet nothing ever breaks, and if anything does, there is a lifetime warranty (the user's lifetime) for which no one ever needs to show proof of purchase. They are shocked and outraged to discover that that isn't the way it works on planet Earth.