[identity profile] laptop-mechanic.livejournal.com posting in [community profile] techrecovery
You brought your machine in for a warranty repair. The company that makes your machine sent me a new drive under warranty. Now, under that warranty, I have to send your old drive back to them within X numbers of days, or I get charged an insane sum of money. No, there is no way for me to get around this. No, I cannot just send them back some random hard drive. Sorry.

Date: 2008-02-27 04:34 pm (UTC)
From: [identity profile] ravenshrinkery.livejournal.com
Sure there is. They can pay the insane fee you'd be charged and they can keep their old hard drive. No problem! :)

Date: 2008-02-27 04:39 pm (UTC)
From: [identity profile] random-c.livejournal.com
why no, you cannot keep that kiddy porn!

Date: 2008-02-27 05:37 pm (UTC)
From: [identity profile] antikythera.livejournal.com
I was going to say... ten bucks says there's kiddy porn on it.

Date: 2008-02-27 04:51 pm (UTC)
jjjiii: It's pug! (Default)
From: [personal profile] jjjiii
That does kindof suck, though, if you're worried about what happens to your data after the drive is no longer in your hands. Sometimes the value of the confidentiality of the data is greater than the value of the warranty replacement.

Date: 2008-02-27 06:01 pm (UTC)
From: [identity profile] onyxrising.livejournal.com
I've had a number of customers just pay the non-return fee just because they didn't want to give us their old drive. I assured them that we destroy the old drives.
... yeah. Why dod I suspect some of these people are doing illegal things? Well, besides the fact that other agents in my center have had people call them asking for help automating a meth lab.

Date: 2008-02-27 06:07 pm (UTC)
From: [identity profile] ladynisa.livejournal.com
"had people call them asking for help automating a meth lab"


... srsly, on drug addicts could really think taht would work.

O.o

Date: 2008-03-02 06:24 pm (UTC)
From: [identity profile] blkrabbitofinle.livejournal.com
I assure you that people who've never touched an illicit substance, let alone become addicted, still display equally thoughtless behaviour - just, obviously, not in relation to something that involves making drugs. At least addicts have the excuse of messed up brain chemistry.

Date: 2008-02-27 07:35 pm (UTC)
From: [identity profile] ravenshrinkery.livejournal.com
DVD copy lab, yeah I could see automating that (my helldesk did that in the training lab). But I think you need some level of robotics to automate any chemical processing, regardless of legality.

Date: 2008-02-27 09:30 pm (UTC)
From: [identity profile] deaddoloreshaze.livejournal.com
i love your icon

Date: 2008-02-28 12:20 am (UTC)
From: [identity profile] cjkline83.livejournal.com
I would have just ghosted it and put it on another hard drive and given them that and made them pay for the cost of the copied drive.

Date: 2008-03-02 06:34 pm (UTC)
From: [identity profile] blkrabbitofinle.livejournal.com
Was the customer aware it was fully dead? I would imagine so, which makes me less inclined to think they had something illegal on it and more inclined to think they had something important on it - work documents, school papers, whatever - and didn't think to actually back them up.

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