[identity profile] mtupyro.livejournal.com posting in [community profile] techrecovery
We don't service personal computers. If it's the department chair or an important professor, we may work on a personal laptop. But we don't touch student's personal machines. Ever. So why have I spent the last 2 days clearing spyware infections off of an undergrad's personal machine?

$BOSS: "His mom called, and I felt bad."

Grrrrrrrrr.

He had limewire installed and running under an admin account. Along with Norton. *gazes into the heavens* NORTON!!

It's getting a fresh format and install after I backed up what documents I could find. I fought the spyware, and the spyware won.

I'm really tempted to contact his mother and show her just what I found when cleaning out her little boy's computer. Still think he needs his computer for school mommy?

Date: 2008-02-15 03:15 pm (UTC)
From: [identity profile] fnordx.livejournal.com
"Hello, Mom of $student? Hi, this is $name calling from the University's IT department. I'm just calling to tell you that we're working on $student's computer, and I had a question. Unfortunately I'm not able to get a hold of $student, so I was wondering... See, I've backed up all of the documents I could find, but I've got this 4gb of illegally downloaded music, and 5gb of pr0n, and I wanted to know if I should back that up as well, because it will take a lot longer to get the laptop back to $student for him to use it for, ahem, 'school work'."

Date: 2008-02-15 04:30 pm (UTC)
From: [identity profile] sgt-easton.livejournal.com
I was thinking the same thing. "Look, Mom, the computer you spent thousands on won't survive another 'attack' like this. Either keep on your son about keeping the computer clean, or it will die and you'll have to buy a new one."

Profile

techrecovery: (Default)
Elitist Computer Nerd Posse

April 2017

S M T W T F S
      1
2345678
91011121314 15
16171819202122
23242526272829
30      

Most Popular Tags

Style Credit

Expand Cut Tags

No cut tags
Page generated Nov. 1st, 2025 09:19 pm
Powered by Dreamwidth Studios