[identity profile] wxgeek.livejournal.com posting in [community profile] techrecovery
Customer calls me up, and asks me to ping her computer, because things were wrong, and "a techie told me I need to have you send the ping to my modem".

It took 60 minutes of diagnosis and annoyance and interrupting, but I finally convinced her that, in fact, the problem was not with her ISP, but in fact with her wireless connection.

But I really just wanted to say

"Request timed out."

"Request timed out."

"Request timed out."

"Request timed out."

Date: 2008-02-02 06:03 pm (UTC)
From: [identity profile] ptomblin-lj.livejournal.com
Give me a ping, Vasily. One ping only, please.
http://www.moviesounds.com/redoct/oneping.mp3

Date: 2008-02-02 07:30 pm (UTC)
From: [identity profile] ptomblin-lj.livejournal.com
http://www.moviesounds.com/redoct/verify.mp3

Date: 2008-02-03 12:51 am (UTC)
From: [identity profile] alexanderc.livejournal.com
Send her this ping, preferably in person.

http://www.pinggolf.com/woods_g10driver.html

Date: 2008-02-03 02:55 am (UTC)
From: [identity profile] cjkline83.livejournal.com
Destination Host Unreachable. Error 1D-10-T (one dee, ten, tee)

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