Maybe you could use your brain sometime, too?

[heinous_bitca.livejournal.com]

Dear Luser:

I really should forgive you, because it was Monday Tuesday morning and maybe you had a long weekend full of crap. But I just can't.

Your email to me this morning asking "Just one quick question, which one is the smaller printer?" had me boggling. Maybe I didn't have enough tea in me, maybe I misread, maybe who knows?

Because, you see, if you got up from your desk and LOOKED, you'd see that one printer is bigger than the other one. One is smaller than its companion.

ONE IS LABELED WITH THE WORD "SMALL" IN THE NAME OF THE PRINTER.

No love. It was too damned early this morning.

Bitca

(yes, our two printers on the second floor are named "Second Floor" and 2nd Floor Small" in order to distinguish between the HP 8150 and the HP 4250.)

Comments

[gilmoure.livejournal.com]

Could I pass you the Clue Hammer of Indescribable Customer Pain?

[codecattx.livejournal.com]

With Reboot icon even!

I love it!

[geekgrrl-ca.livejournal.com]

I like. that needs to be a user pic.

[http://users.livejournal.com/hub_/]

you mean you tried to make the naming simple and obvious and they still fail on it?

[margaretc.livejournal.com]

Years ago I worked in a student library. There was a pencil sharpener on the wall near the desk. At least once a day we'd have to point to it for someone in need. I asked once why we didn't put up a giant sign that said "Pencil Sharpener" with an arrow. The desk manager said "We did have one. We got tired of saying 'The pencil sharpener is under the giant sign that says 'Pencil Sharpener'.'".

[sethb.livejournal.com]

That's the problem. The sign should have read "Pencil Sharpener. This is an intelligence test." Then they could just point at the sign and say "You failed."

[ateji.livejournal.com]

...wow.

I thought putting names on the printers in Sharpie like Bob and Cher but leaving them as [Building name code][building room number][random crap] was bad.