(no subject)

[calriddia.livejournal.com]

Currently, I am building websites for an internet registrar. It's time consuming, annoying but fun and my co workers are great! And I mean that too. Well, we are still a business and we have policies and what not that we adhere to for time and employee sanity sake. The break down is pretty simple. We do interviews with the customers, get ALL their content, build out the site, get various approvals, do tests and YAY, the site is up! Well, we have mixtures of fun customers that make their way in. Those who get through the process quick and simple, those who make the process drag out for any length of time (I am sure you know where I am going with this), those that fall off the face of the planet after purchase (seriously, they just disappear, it's nuts) and those that cause us to laugh endlessly because of their stupidity. This is one of those laughing times...

I was lucky enough to not get this call, but the girl behind me was not so fortunate. I overheard most of the conversation and even helped her out with a few responses. When we build sites we have the customers give use EVERYTHING, text, images, whatever they want on their site before we build. We won't start until we get it all. We do not write copy, we have stock images they can use, but we prefer that they pick them, this way we know they like them and we don't have to keep going back to pick. We build WAY too many sites and different types of sites to do something like that.

The custoer explained that he runs a pool business, like backyard pools. Well, he explains that for his content that he wants her, her supervisors and managers (yes plural) to all go to various pool sites and find the 5 most important topics about pools and build a site. He is SO busy that he just doesn't have the time to do anything for his site. He also tells her to just copy and paste the information from the various sites but to change it a little so that it's different. She then explained that we can't do that and why due to legal and copyright reasons. Of course he blew up, canceled and left us all laughing at his stupidity.

Comments

[azurelunatic]

Hahahaahahaahahahaahahaah.

[gilmoure.livejournal.com]

Ah, the customer wanted Magic Wand treatment. Still get a few who seem to think anyone doing anything with computers is a fairy godmother who can grant their every wish. Gah! I hates them, HATES THEM! I do.

[kingogre.livejournal.com]

LOL Damn.... I think we very well might work at the same place....and ya... I can so imagine that one. Hey I feel for you folks, it's hard enough to get the folks who call in asking to buy it much less try to get them to work with you to build something that they can't articulate. My heart goes out to you = )

[calriddia.livejournal.com]

Where do you live? We just might! haha! I am in Tempe, AZ.

[kingogre.livejournal.com]

I checked on ya LJ, ya we went to the same party and erm I work at gilbert = P

[calriddia.livejournal.com]

hahah! Now I want to know who you are! Message me on Monday! Kellie. Only one in the company that spells it that way! ^_^

[trixtah.livejournal.com]

Mmm, actually, I don't blame the punters for not knowing the difference between website design and a website build. Perhaps making that clear to the more ignorant would save everyone's time (since there are plenty of shops out there that offer a design + build package).

[calriddia.livejournal.com]

We try to be very specific with the customers. However, there is a HUGE draw back. My department consists of builders, not the sales people. So, we tell the sales people what to say and how to sell it, however, that is not always what comes out of their mouths. >.

[spacebird.livejournal.com]

Hahaha, I know where you work. Because I worked there too until today :P

Gotta love those people sometimes...

[calriddia.livejournal.com]

Until today... uh oh! Should I ask what happened? >.

[lihan161051.livejournal.com]

Exchange seems to boil down to:

"I'm lazy, so just go and plagiarize some other sites people built for content like mine."

"No."

"**TANTRUM**"

Right?

bastages .. lol ..

[calriddia.livejournal.com]

It was seriously like that too. And the guy would NOT listen.