[identity profile] major-error.livejournal.com posting in [community profile] techrecovery
Your system is having issues. Do you:
    A) send me an email from your Blackberry asking for help.

    B) call me and ask me to stop by your desk and take a look at your system.

    C) disconnect everything and dump the system on my desk with a self-important attitude and demand a replacement.

and when I ask you what the problem is, do you:
    A) detail what was running, what you did, and what errors came up.

    B) say you're not sure, then get out of the way to let me look at it.

    C) try to be funny, cryptic, uninformative, evasive, and condescending in the same breath, but still demand a replacement now.

I'm sure you can figure out what choices were made for this particular user's problem report...

In making such a stink, you better be damned sure the system is FUBAR. You didn't. I was able to log in, let Spybot do its auto-scan (29 problems fixed!), defrag the drive and adjust VM settings.
Next time you come to me with computer problems, I'll be much more likely to tell you to play hide-and-go-F$%#-yourself...

Date: 2007-12-12 06:25 pm (UTC)
From: [identity profile] momentarygenius.livejournal.com
question 1. D) Cry in your cubicle and leave the already agitated techs alone

question 2. D) recreate the problem over and over, expecting different results.

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