really?

[momentarygenius.livejournal.com]

momentarygenius : Thank you for calling the support center, this is Mary, can I have your user name please?
luser: yeah, put it under $username cause she's the one with the problem
momentarygenius : OK, and what can I do for you two today?
luser: hold on a minute.


-2 or 3 minutes pass, I'm looking at our rising unmber of calls in queue and contemplating hanging up, all I hear is her typing something...-

luser: ok there we go. So I just talked to someone else there like a minute ago and they gave me some instructions to try on $username's pc but I dont have them anymore. Can you tell me what they were?

**headdesk**

really? ya know, if you paid a little more attention you would have gotten it.