Why is the Internet down!?
Dec. 3rd, 2007 08:19 pmPretty benign from a general tech support position but frustrating and rage inducing on a Monday morning:
8:05 am CST - Transformer down the street goes all 4th of July sending the 20 buildings on our community college campus into sunlit darkness. Computers go down on desktops. Servers and network (except for the metroE connection that was not plugged into a UPS .... whoops) hold strong. When the power does not come back on in 5 minutes we preempt the automated shutdown routines that start at power outage + 10minutes and start shutting things down manually. We don't have a generator (long stupid story).
8:15 am CST - Luser leaves voice mail - " Hi, this is in the TB5 lab. We were just wondering why the Internet connection was down? We have 65 people in two classes that need the Internet to get to the software package we use. Please get that back on ASAP."
8:40 am CST - Power returns for good and within 15 minutes we have everything back up and running with some minor issues but nothing that cannot be fixed from my desk.
8:55 am CST - I return to my office and see the flashing light and check my message. I muttered under my breath "stupid fucking moron", sighed, stared at the phone in disbelief for a few seconds and before I could stop myself from hitting 3# to delete the message.
I almost ran back to the server room and disconnected their building from the fiber. If you don't weep for our future, maybe you should....
8:05 am CST - Transformer down the street goes all 4th of July sending the 20 buildings on our community college campus into sunlit darkness. Computers go down on desktops. Servers and network (except for the metroE connection that was not plugged into a UPS .... whoops) hold strong. When the power does not come back on in 5 minutes we preempt the automated shutdown routines that start at power outage + 10minutes and start shutting things down manually. We don't have a generator (long stupid story).
8:15 am CST - Luser leaves voice mail - " Hi, this is
8:40 am CST - Power returns for good and within 15 minutes we have everything back up and running with some minor issues but nothing that cannot be fixed from my desk.
8:55 am CST - I return to my office and see the flashing light and check my message. I muttered under my breath "stupid fucking moron", sighed, stared at the phone in disbelief for a few seconds and before I could stop myself from hitting 3# to delete the message.
I almost ran back to the server room and disconnected their building from the fiber. If you don't weep for our future, maybe you should....
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Date: 2007-12-04 11:57 am (UTC)And notice how things always go "Fourth Of July", and never "First of July", or "May Two-Four".
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Date: 2007-12-04 06:55 pm (UTC)*flail*
;)
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Date: 2007-12-04 08:52 pm (UTC)no subject
Date: 2007-12-04 09:03 pm (UTC):-P
(RD FTW)