[identity profile] geekgrrl-ca.livejournal.com posting in [community profile] techrecovery
Just because you have an inability to follow explicit directions causing your operating system to fail when trying to solve an issue with our third party hardware does not mean we have to fix it, off to your OEM with you, and no I don't care that they will charge you $99 for out of warranty support. Nor do I care that your son does purchasing for some unnamed big company that spends millions of dollars a year on our products and you will instruct him to not purchase anything from us again. Arguing with me for an hour about this issue will only cause your issue to remain unfixed for another hour.

Date: 2007-11-27 01:04 pm (UTC)
From: [identity profile] ptstech.livejournal.com
Ah yes, the old "I can affect your bottom line, therefore you will do as I say" bit. THAT one NEVER gets old...

Date: 2007-11-27 02:12 pm (UTC)
From: [identity profile] canray.livejournal.com
Only works when your bottom line is the company.

Usually, our bottom line is getting home on time, with a quick stop off at the Liquor Store!

Date: 2007-11-27 03:11 pm (UTC)
From: [identity profile] kenbrody.livejournal.com
I used to work for a company that had, as part of the company name, something that might be misinterpreted as a person's name. We would occasionally get someone trying to use the "I know Mr. X personally" card. Everyone would always get a good chuckle out of that one. (Unfortunately, I don't recall anyone ever calling the bluff with something like "hold on, let me transfer you to Mr. X" and have someone else take the call.)

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