(no subject)

[ex-deliveryboy.livejournal.com]

email from customer:

I am writing to inform you that my credit card #
changed. I lost the old one and for security reasons, it was cancelled
to avoid any form of theft. Here is my new number.

Visa #. entireactualnumber. Exp.**/**

Use this #. for my account payments.

Please, let me know if you need any more instructions.

Sorry for any inconvenience the change has caused.

Thank you.

Your Customer.

Comments

[darquethoughts.livejournal.com]

Yeah, just go ahead and forward that email my way.

-evil grin-

[kostika.livejournal.com]

Did she remember to include her mailing address and the security 3 digit number that's on the back too?

The stupid, it hurts!

[wyldthyng.livejournal.com]

I've gotten that very thing. CVN and everything.

Small wonder the woman in question subscribed to AOHell. (No, I don't work for them, I'm Canajun.). :)

[sethb.livejournal.com]

Do you know how many credit card numbers have been stolen from email?

How about none. How does that sound?

(Millions have been stolen from the "secure" databases they were stored in. That's easy, and you get a lot. Intercepting email is hard, and seldom leads to anything useful.)

[hopefulnebula]

What, you mean people don't want to read all the spam I get?

[ptomblin-lj.livejournal.com]

You know how many have been stolen by the waiter or waitress who takes your card to the cash register and then brings it back? Lots and lots. And yet people who are all paranoid about emailing credit card numbers do give their cards to wait staff all the time.

[valiskeogh.livejournal.com]

i feel MUUUCCHHH better giving my cc num to a website or a webserver or a machine than i do to a PERSON.

people suck.

[yndy.livejournal.com]

It sounds like a made up statistic, that's how it sounds lol.

No one said there was packet-sniffing going on - she just emailed her credit card number - she has no way of ensuring that email didn't get forwarded along to the tech's personal email or anything else.
It's still stupid.

[hangar.livejournal.com]

Or, she could have mistyped one letter and gone to someone else entirely..

[sethb.livejournal.com]

Do you think it's more secure to phone in and give the credit card number?

[yndy.livejournal.com]

not necessarily more secure - definitely more trackable - I can prove a tech talked to someone on an inbound 800 queue - but with most ticketing or email systems, I can't prove someone looked at a ticket unless they updated it... especially if it's a generic email box viewed by something like outlook with preview...

[sethb.livejournal.com]

Can you prove anything about whoever was tapping that phone call?

[valiskeogh.livejournal.com]

stolen FROM email no.

but written down, collected, taken home, sold, by people READING the email, hell yeah.

[trixtah.livejournal.com]

Yeah, where does that "statistic" come from? I can invisibly BCC every single one of the 90,000 emails that pass through my servers a day. And no-one would have a clue I was doing so.

[sethb.livejournal.com]

And you'd have time to read 3 of them? You'd make more per hour sending out 419s.

[valyazhnaya.livejournal.com]

I've noticed people very reluctant to give out their email addresses but entirely willing to give out credit card info. I just don't understand how spam is more repulsive than possible credit card fraud.

[canray.livejournal.com]

Simple, Spam affects you every day. Credit Card Fraud only happens once in a blue moon.

[politas.livejournal.com]

Also, changing your credit card number is less of a hassle than changing your email address. Credit card fraud can be stopped. Spam just keeps on coming, whatever you do.

[wherdafux-d-cat.livejournal.com]

Truth!

(Nice hat.)

[pne.livejournal.com]

It's the gift that keeps on giving!

[valiskeogh.livejournal.com]

BBWWWWAAAAAAAAAAAAAAAAAAAAAHAHAHAHAHAHA

i can't imagine why he would have any security issues...

[the-reda.livejournal.com]

... so, started xmas shopping yet ;-)

[trixtah.livejournal.com]

Dear customer:

Thank you so much for the new laptop, iPod, trip to Hawaii, iPhone, and diamond-studded collar for my cockapoo. My mother always told me to write thank you notes, so I'm letting you know how much I appreciated your lovely gift. My colleagues will also be sending you their own notes shortly.

Love,

Your technical support staff.