[identity profile] attackgypsy.livejournal.com posting in [community profile] techrecovery
Thank you for calling XXX Cable Company Tech Support, how can I help you?

"We had a blackout and my computer won't start. I have a black screen here. Now fix it or I'm going to disconnect all of my services. I pay you people alot of money and I expect it to be up and running."

Why do people call their ISP for computer problems. We're not going to fix it for them. Ever.

She had a Compaq. I gave her the numbers for Dell and Toshiba.


Lots of Love,
Me
From: [identity profile] thudthwacker.livejournal.com
She had a Compaq. I gave her the numbers for Dell and Toshiba.

And, by thus inflicting her upon their help desks, Samsara, the Wheel of Suffering, continues to turn.
From: [identity profile] agentdanak.livejournal.com

I was thinking something remarkably similar.
From: [identity profile] sethb.livejournal.com
We'll see the Dell and Toshiba techs posting here soon.
From: [identity profile] wherdafux-d-cat.livejournal.com
This subject line is so full of WIN it's splody!

Date: 2007-11-13 08:10 pm (UTC)
From: [identity profile] lillyflowers.livejournal.com
"She had a Compaq. I gave her the numbers for Dell and Toshiba."

Which proves that old saying: "Never tick off Tech Support. They will get even"

Toshiba and Dell contact numbers. For an HP product. Brilliant.

Date: 2007-11-14 01:04 am (UTC)
From: [identity profile] fixerkitty.livejournal.com
Oh, I agree. +1.

Date: 2007-11-14 05:40 am (UTC)
From: [identity profile] upforafight.livejournal.com
Three words:

Total Destructive Recovery. Makes me smile just thinking about it

Date: 2007-11-13 09:08 pm (UTC)
From: [identity profile] ptomblin-lj.livejournal.com
Want to bet the blackout was still going on?

Date: 2007-11-14 01:05 am (UTC)
From: [identity profile] fixerkitty.livejournal.com
Yeah, no shit. :/

What They Say !=Reality.

Date: 2007-11-13 09:16 pm (UTC)
From: [identity profile] ptstech.livejournal.com
What They Say = "I pay you people alot of money..."

Reality = "I have the lowest-price service that you offer, at an introductory rate because I bitched and moaned until your spineless boss extended it. And I'm two months behind."

Re: What They Say !=Reality.

Date: 2007-11-13 10:43 pm (UTC)
From: [identity profile] brothersterno.livejournal.com
What they say: "I'm losing thousands of dollars an hour!!!!"
Reality: Home DSL circuit at slowest speed with $10 off customer loyalty, already been declared technically not feasible, two years ago.

Re: What They Say !=Reality.

Date: 2007-11-13 10:58 pm (UTC)
From: [identity profile] manuka.livejournal.com
My standard response to that is that they should have bought a service with an SLA and possibly a backup link as well. Because, after all, if an outage costs them thousands of dollars an hour, surely spending a few hundred bucks a month is no big deal.

They usually shut up about it after that.

Re: What They Say !=Reality.

Date: 2007-11-13 11:00 pm (UTC)
From: [identity profile] brothersterno.livejournal.com
that's what I say when I'm done laughing.

"Have you heard about our T-1 service? Also, most professionals who rely on their internet connections have a redundant connection"

Date: 2007-11-13 09:56 pm (UTC)

Full of Mother-F***ing Win...

Date: 2007-11-13 11:11 pm (UTC)
From: [identity profile] mashiroikaze.livejournal.com
She had a Compaq. I gave her the numbers for Dell and Toshiba.

That just made me laugh in a way that I have been desperately needing the last few days. Thank you.

Date: 2007-11-14 05:16 am (UTC)
From: [identity profile] g33klady.livejournal.com
Totall off topic, I <3 your icon! Fizzgig FTW!

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