techrecovery | (no subject)

This is not a good night...

First we are told all stores in one division are now on timers and set to auto close at 11pm. So when we start getting calls from someone at those stores complaining that they can't close the stores we are supposed to tell them to just leave once they get to the point when they would start their manual closing procedures.

So we get calls from about 12 stores by the time someone tells us that's not correct, only some stores are now on auto timers. We start freaking out because half the stores we told to leave were not really on auto timers so nobody is answering when we call the stores.

Then we get a call 30 minutes and 10 stores later stating she was in error. All stores in that division ARE on auto timers and we should go back to doing what we were doing earlier.

Then she calls back 30 minutes and 15 stores after that and tells us to transfer all the stores to her because they need verify all registers have been signed off before they can leave or it will delay the closing process.

I hereby declare the deployment of the manual to auto timer store closing policy change to be completely FUCKED UP at this point!