[identity profile] ptstech.livejournal.com posting in [community profile] techrecovery
It's Nacho Job:

 - to try to create a new spec for a laptop "with one of those cool swivel screens!"

 - to attempt to diagnose a network printer malfunction, particularly AFTER I've sent someone round to tend to it.

 - to complain about the time limits for loaner kit, especially when said limits were put in place in part because of YOU.

 - to try to "administer" our department now that the manager's hit the bricks - he had a boss, same person who sent him packing.  Guess who we answer to now, genius?  Here's a hint - NOT YOU.

 - to loudly state that policy should allow for everyone to have a printer at their desk - company sank enough $ into multifunction machines to keep several island nations solvent - that means you have to get up and schlep the twenty-four or so paces to the copy room to get the pix of your kids/dog/cat/stuffed animal.  In black and white.

Oh yeah - users suck.

Date: 2007-10-23 11:41 am (UTC)
From: [identity profile] canray.livejournal.com
*Passes Whiskey*

Date: 2007-10-23 03:04 pm (UTC)
From: [identity profile] manuka.livejournal.com
*intercepts on the way by for a swig*

I wish I had a dollar for every time we get a user asking for us to set up $new_printer that they bought for their desk.

"No, I'm sorry, we can't support your inkjet. If you need color prints, we have a color printer in each work area. If you need black and white, we have many. We can't support your consumer-grade inkjet printer, because its drivers crash the servers and prevent anyone else from printing. anywhere. Oh, and any equipment that gets hooked up to the network (and that includes your desktop) needs to be purchased by the IT department."

"But we had budget money for it!"

"Budget isn't the issue. Support is the issue. Now kindly take it back from whence it came and use the printers we already provide at great expense to the organization."

"But I have to get up and walk a long way!" (yeah, in that particular office, the nearest printer is no more than 40 feet away.

Sheesh, no wonder we have rampant obesity. We have people taking elevators to go up one floor, and then spending money on printers so they don't have to get up from their desk. I welcome the opportunity to get up and go get a printout, it lets me rest my eyes and stretch my legs.

It drives me insane to see parents in our building with 2 kids in tow, standing by the elevator (right next to the stairs) to go up a single floor. For one, that thing costs us money to operate. For two, your legs (and those of your children) work quite well, as I saw them running around just a few minutes ago with you chasing after them.

My kids ask to take the elevator. I tell them "no, your feet work just fine, we're taking the stairs."

Date: 2007-10-23 11:25 pm (UTC)
From: [identity profile] mariasama16.livejournal.com
Where I work, all stairs are for in case of fire and only for that purpose. Elevators are our only option. Its a 6 story building and the high-ups are on floors 1-3 (mostly on 2). Luckily, the parking lot is huge, and for my shift, parking means I'm several minutes walk from the building, just not long enough.

Date: 2007-10-24 01:01 am (UTC)
From: [identity profile] manuka.livejournal.com
we have a big wide staircase that's meant specifically as the primary means of getting from one floor to another.

Date: 2007-10-24 11:05 pm (UTC)
From: [identity profile] geekgrrl-ca.livejournal.com
one place i worked at had the stairs locked down for security too. using them tripped an alarm.

now i work in a place with no elevator or stairs... it was a walmart that was converted to a hell desk... lots of walking to get anywhere.

Date: 2007-10-23 11:50 am (UTC)
From: [identity profile] bekscilla.livejournal.com
One woman today was apparently almost in tears cause they were taking her printer and putting in a shared MFP. People need to grow the hell up.

Date: 2007-10-23 02:21 pm (UTC)
From: [identity profile] mouser.livejournal.com
Had someone quit because two months after she was transferred to another department, we pulled her access to something she wasn't supposed to have needed for the last YEAR.

(deleted comment)

Date: 2007-10-24 03:39 am (UTC)
jecook: (Default)
From: [personal profile] jecook
Yep. a few of our techs bitched and moaned when we shut off the printer in the build room and made everyone print to the other printer sitting in the vendor cubicle just outside the build room, but they got used to it.

That reminds me, I should probably nuke the queue for that ex-printer off the server, seeing as there's been nothing connected to that queue for the better part of a year now...

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