A recursive problem
Oct. 17th, 2007 08:50 pm![[identity profile]](https://www.dreamwidth.org/img/silk/identity/openid.png){kind=small}
dr-atheist.livejournal.com posting in ![[community profile]](https://www.dreamwidth.org/img/silk/identity/community.png){kind=small}
techrecovery----------------------------------------------------------------------
Subject - An unexpected error occurred in the application
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Detail Description
Please assist $USER as he is currently unable to log a $TICKET_SYSTEM call for $PROPIETRY_SOFTWARE_X as he is getting the above message every time he tries to log a $TICKET_SYSTEM call for $PROPIETRY_SOFTWARE_X.
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So the problem is the users can't tell us about problems they are having through the helpdesk software? Maybe my day is looking up after all!
Subject - An unexpected error occurred in the application
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Detail Description
Please assist $USER as he is currently unable to log a $TICKET_SYSTEM call for $PROPIETRY_SOFTWARE_X as he is getting the above message every time he tries to log a $TICKET_SYSTEM call for $PROPIETRY_SOFTWARE_X.
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So the problem is the users can't tell us about problems they are having through the helpdesk software? Maybe my day is looking up after all!
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no subject
Date: 2007-10-17 08:03 pm (UTC)Yes, and we all know what that would lead to...
Date: 2007-10-17 08:43 pm (UTC)Subject - Error reporting error ----------------------------------------------------------------------
Detail Description
Please assist me, while trying to report a fault with the system my coleque encountered an error reporting an error in the failed system. When I encountered an error with the error reporting system I tried the phone, which iI found to be in error. Please assist me in fixing this error so I can report the error in the error reporting system so my colleque can report the original error.
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Re: Yes, and we all know what that would lead to...
Date: 2007-10-17 09:41 pm (UTC)ignorance is bliss.
or you could route all incoming calls back to the original caller. most would hang up with confusion, the rest would leave a voicemail on their own message service saying they were having phone issues.