lolz

Oct. 8th, 2007 05:45 pm
[identity profile] ebtb.livejournal.com posting in [community profile] techrecovery
I asked for a screenshot and the (l)user took a picture of his monitor with his digital camera and attached it to his email! LOLZ! I could just see him now... at his desk with his camera lining up the shot... I bet he took one with the flash first...

oh, boy - I really needed that laugh on a monday!

Date: 2007-10-08 10:26 pm (UTC)
From: [identity profile] lillyflowers.livejournal.com
Well, technically he did give you what you asked for. ;-) That said, take the technology away from this one for I fear even string and a tin can is too much for him.

Date: 2007-10-08 10:48 pm (UTC)
From: [identity profile] jon787.livejournal.com
I've actually had to use that method before...

But I'll just assume this was a case where the printscreen button or whatever the OS's normal method is would have worked.

Date: 2007-10-08 11:12 pm (UTC)
From: [identity profile] bekscilla.livejournal.com
We had a guy do that once - 3 attachments, it was like 9mb. It would've taken him less time to type the 3 error messages.

Date: 2007-10-08 11:35 pm (UTC)
From: [identity profile] metao.livejournal.com
Im a software guy. I used to work on a GPS-type system. We have a log file which prints out a line every time it receives a message from a satellite (every 3 seconds or so per satellite).

Once, in debugging something, one of our engineers asked our colleagues who were testing it on the other side of the world to send the log to her via email. So accustomed to tailing the log file (a unix command that lets you watch it scroll as the file updates) that, instead of sending the file, they VIDEOED THE TAIL and sent the 20Mb video via email, rather than a 1Mb log file.

Of course, we couldnt actually read the lines of text in the video, because the quality was so bad. GG

Date: 2007-10-08 11:52 pm (UTC)
From: [identity profile] taleya.livejournal.com
Holy shit, that one takes the cake!

Date: 2007-10-09 01:37 am (UTC)
chaobell: Pyro taking a walk, firing flamethrower into the air just because. (wtf)
From: [personal profile] chaobell
When I worked at the computer shop there was a guy who would bring in Polaroids and expect me to magically diagnose his problem without him bringing the computer in.

It probably would have made a little more sense if he'd brought pictures of error messages or BSoDs, but no. He brought in pictures of the Start menu and his cursor sitting on My Computer and shots of his printer and mouse and shit like that and couldn't understand why I couldn't tell him why he couldn't stay on the Internet just by looking at five Still Life With Flatbed Scanner shots.

Date: 2007-10-09 03:19 am (UTC)
From: [identity profile] ohmyhead.livejournal.com
I took a photo of this post so I could show it my friends!

Date: 2007-10-09 07:38 am (UTC)
From: [identity profile] heidl.livejournal.com
we once had a guy who couldn't handle wordforms. so he screenprinted the wordfile and inserted it as a picture in a new wordfile and sent it to us.

Date: 2007-10-09 07:53 am (UTC)

Date: 2007-10-09 07:54 am (UTC)
From: [identity profile] spooforbrains.livejournal.com
One of our customers had their Linux server crash, once. The guy who we were dealing with (very non-technical), off his own back, took a photo of the screen with his mobile phone and sent it to us. I was so impressed I nearly fell off my chair.

Date: 2007-10-09 08:23 am (UTC)
From: [identity profile] kerberos.livejournal.com
Just be glad you were'nt dealing with rednecks.

they would have taken the term screenshot literally and you'd then have a client with a busted monitor on your hands.

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