(no subject)

[twistedsyx.livejournal.com]

Just took this call:

her: uh... yeah, so my internet went down yesterday and ever since then I haven't been able to connect to a wireless network.
me: [explains in very short words why this doesn't make sense]
her: well I'm connected to modem directly right now. [connects cables directly and when I say so, she disconnects the cable from the computer]
Me: so when you're looking at your available wireless networks, what do you see.
her: there's none in range and none are showing up.
me: hrm. well, do you have a notebook computer that maybe has a wifi switch on it?
her: yeah, and [in a very matter of factly tone] it's turned off.
me: *silent knife stare of death*
her: OH! so I won't be able to search for wireless networks with it off.
me: right, just a quick change there an....
her: oh there it is, and it says I'm connected.

Short one for a short day at work with a short tempered employee.

in short, Knife stare of death when possible

Comments

[kizayaen.livejournal.com]

Short shorty short of short shortness.

Or something.

[batboymaxx.livejournal.com]

Heh.

[zucci-zookeenee.livejournal.com]

I love it when people say surprisingly "oh, it has to be on?">

[sigurther.livejournal.com]

Sadly, whereas I'm sure most of us are hoping this was a "Wow, do I feel stupid..." moment, for the customer in question it was probably a "Wow, that option is stupid, but I am smart for having figured it out, squeee!"

And the cycle continues.

[ohmyhead.livejournal.com]

Gotta love the short ones. The short shortness of it totally downgrades it from a Code 187 to a simple assault, thus sparing precious nerves needed to tackle the true 187's.

[commonsensehere.livejournal.com]

Blah people are special. I once was asked by a family friend what they would have to do to get wireless in there house. I explained to them and suggested a wireless router for them to buy.

About 3 months later I visited there house to discover they had there cable modem hooked directly to their desktop yet they had wireless. I inquired and got to the bottom of it. The guys brother had told him that what I said wouldn't work cause they would actually have to get a wireless service.

So they signed up for a wireless ISP signing a 2 year contract spending around 1000 dollars for a equipment which included a wireless router to broadcast the wireless ISP service.


This stuff isn't freaking rocket science

[dreamatdrew]

+1 point to EU for realizing what the problem was
-1000 points to EU for having to call support to convince her braincells to come together...

[forever-damned.livejournal.com]

I love when people release that 1+1 doesn't equal 11.

[kayfox.livejournal.com]

no, its 10

[egearman.livejournal.com]

As long as you don't pronounce it as 'ten', I agree...

Over 30 minutes was wasted with a co-worker a month ago on why it was 1-0 base 2, not 'ten' in binary...