[identity profile] lihan161051.livejournal.com posting in [community profile] techrecovery
Remember MADtv's Bunny Swan?

Imagine talking her through a critical command line procedure. Half an hour of trying to type one (case sensitive and fairly system-critical) command without typos, spelling out character by character in her own idiosyncratic phonetics because international phonetics throw her off, and getting into an argument every time a command has a slash or dash character in it. I hit the wall when she said the delete key wasn't deleting characters and was adding dashes to the command line, because the best I could get out of her was that she was carefully avoiding using the exact key I was trying to get her to use.

I need to talk to someone sane .. after I pound a head-shaped hole in my desk and then go get lunch .. *incoherent mumble* ..

Date: 2007-08-06 06:31 pm (UTC)
From: [identity profile] geekgrrl-ca.livejournal.com
I recommend a tripple for lunch... and have thirds.

I think I had her earlier today.

I also had her cousin, who when asked how she had a peripheral that could be hooked up via network or usb hooked up told me "it's hooked up the same way it was to the old computer" bear in mind, no one from our company has ever spoken to her before, so it's not like we had it on record.

Date: 2007-08-06 09:11 pm (UTC)
ext_74: Baron Samadai in cat form (Born to Code)
From: [identity profile] siliconshaman.livejournal.com
Dude... take a comfort break, go outside, take deep breaths...
and then scream as loudly as you can!

Date: 2007-08-07 06:31 am (UTC)
ext_74: Baron Samadai in cat form (Default)
From: [identity profile] siliconshaman.livejournal.com
Dude, seriously. If the commute home by motorbike on a busy freeway, is more relaxing than your job.. it's time to think about finding a new job!

Although I hear you about taking the back-roads! Life isn't a race to get from birth to death as fast as possible. People should take the scenic route more, and savior it.

Date: 2007-08-06 11:44 pm (UTC)
From: [identity profile] canray.livejournal.com
"If you are unable to follow the instructions given, please put someone else on the phone."

Date: 2007-08-07 09:48 am (UTC)
From: [identity profile] necessitysslave.livejournal.com
I used to actually use that line reasonably often when working for a cabletel. When even 4-7 year olds could speak better english and could follow instructions far better than their parents it always made the call go faster to talk to someone who will _just_ _do_ _exactly_ what I say.

Date: 2007-08-07 04:23 am (UTC)
From: [identity profile] japester.livejournal.com
You know, I wonder why it is that we consider plungin our own heads through desks, walls, solid objects.
In my world, it is the (l)user's bits of anatomy that get rapidly decellerated.

Date: 2007-08-09 04:16 am (UTC)
From: [identity profile] luminairex.livejournal.com
I had to teach a computer science graduate student how to type Pa$$word once. She could not grasp the concept of the Shift key.

Me: OK, the password is Pa$$word
Her: -caps lock-,p, -capslock-, a, -caps lock-, 4, 4...
Me: No no, hold the shift key
Her: -SHIFT-, P, A, $, $
Me: No, hold shift, push P, let shift go
Her: -SHIFT-, P, a, 4, 4
Me: *wanting to scream* No, to make a dollar sign, hold shift, press 4, and let it go.
Her: *tries* - But that made a star, not a dollar sign!
Me: That's a password field.

She was in the same class as serial cable guy. (http://community.livejournal.com/techsupport/1453907.html)

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