*headdesk*

[darkrose.livejournal.com]

It's Monday, I can tell by the sheer amount of mouthbreathers in the ticket system and e-mail.


I have recommended your $CRAPPY_OFFICE_PRODUCT_THAT_HASNT_BEEN_UPDATED_IN_3_YEARS to a friend of mine.

She has a PhD and taught at Harvard Medical School for 15 years.

But she has a very low tolerance for computer crap.

You really need to have a page that offers a one-click way of downloading and paying for the software.

My last programming job was in machine code for the PC. I found your payment site difficult --- you really need a one - click, secure, download and charge-it page.

Regards,

$LUSER

Author of $SOME_Y2K_UTIL, the free fix for the year 2000 abnormality on the IBM PC

PS -- You should reply with your projected date of improvement.

---------------------------


Hello $LUSER,

I am sorry your friend that teaches at Harvard and has a PhD is unable to navigate a simple web site that is less difficult to use than most e-commerce sites on the internet. Perhaps we should offer, as a free service, for one of our techs or partners to come out and handle this all for your friend> ..Because you know our $40 software is worth it for a $100/hr tech to come out and take care of it for this wonderful friend of yours.

In reality, our e-commerce site is, as we like to say, the "Culling of the Herd". In other words if your idiot friend is too much of a mouthbreather to utilize a simple web site, then perhaps she shouldn't be using a product we're about to drop. If she finds it too difficult to actually utilize this simple web site, just wait until she has to register the product. That will likely kill her.

If she is indeed a PhD, perhaps she should shell out the couple bills for Office but then again, she'll have to insert a CD-ROM into the computer... and that might be too much work, right?

Regards,
Darkrose

Performed in Carnegie Hall three times, but you don't see me bragging about past laurels, especially something as irrelevant as Y2K in the year 2007.

Comments

[gilded_lady]

You've played at Carnegie Hall? Awesome.

How in 15 years at Harvard did this alleged PhD. never get her hands on a copy of Office anyway?

[darkrose.livejournal.com]

Yep. Three times. twice I sang in a mass chorus (once when I was a Sr. in high school, once when I was a bit older--same company needed some bodies for a Handel's "Messiah" concert. The third time was conducting an orchestra, they were playing one of my original works. There was a solo guitar part in it I played. It was a string sonata.. :)

..and that's very true. Our office product sucks major arse for all but the most noob of noobs. It's not complicated at all, but with that comes a huge functionality hit. It's been pretty much the same interface and such since 1999. It's not compatible with modern standards and seriously, it's about to get pulled from the web site as we move more to a b2b vendor/developer.

[jdotmi.livejournal.com]

I performed in Carnegie my freshman year of college. It was great until the big mass chorus part where my group was up in the front balcony.

I'm 6'3". I'm DEATHLY TERRIFIED of heights. The rail at the front of the balcony is two inches tall.

Other than that, it was great!

[zendequervain.livejournal.com]

OoOOOooo. Original works? Inquiring ears want to hear!