techrecovery | As if the dimensions were not bad enough

I posted a bit ago about a guy giving me a hard time about the dimensions for a video he wanted me to put on his site. Well, it gets worse.

Originally the guy sent me a DVD which I can do nothing with since we do not convert files on site. And I have told this guy numerous times that we need the video in wmv, avi or mpeg format. Once I actually GET the video from him (which was a link from yousendit.com) it was in mp4 format. Figuring it might work, I held onto the video.

So, I go to upload it to our software it says that it cannot recognize it. I sigh and start to cry a bit, but I walk over to a developer and talk to him about it. He then, out of the kindness of his heart, converts it for me to avi. I upload the file and due to a lack of codex on my computer the video part doesn't work, but the sound does. I send the guy the temporary link to his site only to receive an email 10 minutes later that said something along the lines of the video not working, that it needs to work so that EVERYONE can see and that I said I could do flash so do it flash. His demeaning mentality through it all has been awesome.

I stare at my computer screens wanting to punch this guy in face. I take a long drawn out sigh and explain everything to my supervisor. He tells me to email the guy and tell him we need him to convert it to flash (which in all actuality I should have) or else we can't do anything. I panic and say no that we have to be able to do something on our end. Mainly because he was already treating me like a 3 year old and being yelled at AGAIN by this guy was not high on my to do list.

Once again I speak to the developer who nicely enough makes a simple flash player, converts the file to flash and then we up load both. Oh and we have to wait about 3 minutes with each upload because well, the file is 29 MBs since the video is 8 minutes long. /cry After some fumbling with code we get it to work. I am delighted and have a new hero. Developer guy is getting cookies for the next 6 years.

Today I come in and find an email from the guy saying...

'I cannot fathom how it happened, but you got the wrong video. Here's the new link.'

I again stared at my computer and cried a little bit on the inside. Well, our developers and designers that day took and afternoon outing and never came back. And since my week ends on Thursday and this guy just HAD to have his site published before he went on vacation, I went out of my way to bug my co workers to help me covert the file from mp4 to flash. I got the file uploaded and working.

Just another day at the office. /headtodesk

My head hurts...