(no subject)

[inahandbasket]

As a follow up to the bit where he asked for my service tag which was in the same e-mail...

I replied with "It's right there, but here I'll copy/paste it for you."

He replied with "I would like to share with you that you do not specify any issue in your previous mail. So I request you to please provide a description of the exact problem and any troubleshooting that you may have done, including the exact syntax of any error messages, so that we can determine what the exact problem is."

No, of course I didn't specify any issue, BECAUSE IT'S IN THE ORIGINAL DAMNED TICKET, ALONG WITH THE FRIGGIN SERVICE TAG, AND BEING APPENDED TO EVERY E-MAIL YOU SEND ME!

can I go home yet?

Comments

[jecook]

I usually just reply back and quote the relevant portions of the original damn emails. I'm helpful like that. :)

[inahandbasket]

mine was:
In the initial ticket is all the information you need, including the service tag which you requested anyway.
Please go read it. I'm not typing it all a second time.

If he comes back with anything but helpful, I'm calling my usual rep and having this guy for lunch tomorrow.

[darkrose.livejournal.com]

"I would like to share with you that you do not specify any issue in your previous mail."

Ask him how things are in Bangalore.

[curmudgn]

Ain't Bangalore. Email and chats go to Hyderabad IIRC.

[ngtmagicks.livejournal.com]

I got a cane with a very heavy handle, want me to hunt this guy down?

[karopanda.livejournal.com]

I think I just died a little inside :/ I think you deserve to get off early for that.