[identity profile] gilmoure.livejournal.com posting in [community profile] techrecovery
I hate customers that won't take my advice/directions. Case in point: Voicemail system is not supported by Computer Tech Support. Gee, it does use electricity and it does transmit/store information but no, we do not support it. We have no access to it.

Hated waste of skin Customer: "I can't save any voice mails. It says it saves but doesn't save anything."

Desktop/head trauma victim Hell Desk Prisoner: You will have to contact Voicemail support. Here is their number.

Customer: "It won't save my voice mails. Why won't it save?"

Prisoner: I'm sorry sir, Computer Tech Support does not support the voicemail system. Please contact voicemail support.

Customer: "It won't save my messages. Can you remote in?"

Prisoner: /remotes in to system, listens to hold music while customer does VM stuff.

Customer: /customer opens web browser to view saved VM: "See, my computer doesn't show any saved messages."

Prisoner: Yes, there are no saved voice mails. Please contact Voicemail Support. Here's their number.

Customer: "So, you really think I need to call voicemail support?"

Prisoner: /works on pounding hole through desk with forehead: "Multiple sounds of skull impacts means YES!

Date: 2007-07-12 01:40 am (UTC)
From: [identity profile] kyidyl.livejournal.com
Customer: "It won't save my messages. Can you remote in?"

See, I would have just been like "No, sorry, but it won't do any good because I can't fix this for you. You need to call the people who CAN repair it for you."

But, I'm a bitch to stupid people...5 years in tech and I have no patience left for that shit. ;P~

Date: 2007-07-12 03:28 am (UTC)
From: [identity profile] karopanda.livejournal.com
This is one of those cases where the padded walls from insane asylums need to be in every cubicle to reduce self-inflicted damage but still leave the stress relief factor.

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