(no subject)

[chaobell]

Customer brings in printer with very vague "it just don't print raht" complaint.

Sure enough, when asked to produce a test page, it went through the motions of printing it, but spat out a blank page.

It also spat out a small, flat, and very dead cockroach, but that's beside the point.

Upon opening the lid to inspect the carts, the first thing I noticed was that the color cart was where the black one was supposed to go and vice versa. God's sake, people, they're COLOR-CODED.

Okay. Pulled color cart. Pulled black cart. ......stared at black cart.

You know that little piece of tape? The one they slap over the print heads to keep the cart from oozing all over the box in transit? The one you're supposed to TAKE OFF before you install the cart?

Yeah.

After I was done howling with laughter and making my co-workers do likewise by waving the cart in their faces and asking them what was wrong with that picture, I yanked the tape off, put the carts where they were supposed to go, and all was well. Well, except that the color cart is empty, but.

Comments

[jethro.livejournal.com]

I actually had the same thing happen. We had a department that ordered a new printer because the old one was "dead", they called me after they had bought the printer to ask me if I wanted the old one for parts. I said sure and went and picked it up. Took out the cartridges and noticed the tape, took it off and the printer worked fine. It is still working fine, but now at my house.

[trenthamfamily.livejournal.com]

Ok...main point here...if your printer prints your document with a complimentary cockroach, it's time to find a new job! EW!

[floatingpencil.livejournal.com]

This happened at work the other day. Someone turned up to replace the cartridge, which we aren't allowed to do, because to do that we would have to take our headsets off. And then they'd have to fetch the keys to the chains and everything.

Anyway, a couple of people tried printing - nothing. Nobody could be bothered to look at it, until one lad took a look during his lunch hour and sure enough - tape still intact. Oh dear.