[identity profile] ihateemo.livejournal.com posting in [community profile] techrecovery
Buh, if you have an e-mail you want me to read, please forward it to my address. Do not PRINT IT and then WALK TO MY DESK and HAND THE PRINTOUT TO ME, especially when it is likely other people will need me to forward this information to them.

Date: 2007-06-25 08:35 pm (UTC)
From: [identity profile] deusmetallum.livejournal.com
I hate email.
My managers send a lot of emails to the team every day. With some people there is a 10% chance that the email will be read. Some times I think it would be easier to print it off and give it to them.

Date: 2007-06-25 08:43 pm (UTC)
From: [identity profile] evilbutcute.livejournal.com
Did the printout have the headers at least?

Date: 2007-06-25 08:43 pm (UTC)
From: [identity profile] compwizrd.livejournal.com
one of the managers here prints out almost every email he gets.. i've given up on telling him just how many backups are automatically made of any inbound or outbound emails

Date: 2007-06-25 09:15 pm (UTC)
From: [identity profile] kedemel.livejournal.com
Tree killer!

Date: 2007-06-25 09:09 pm (UTC)
From: [identity profile] samwize.livejournal.com
At my last job, EVERY email to ANYONE in the company was printed. If it had an attachment, the attachment was printed, copied to a floppy or *shudder* Zip Disk, and _paperclipped_ to the printout.

Date: 2007-06-26 04:58 am (UTC)
From: [identity profile] http://users.livejournal.com/hub_/
could have been worse. the floppy could have been *stapled* to the paper....

Date: 2007-06-25 09:13 pm (UTC)
From: [identity profile] kedemel.livejournal.com
I hate it when people do that. I have a coworker that prints out every email she receives, every email she sends, every ticket she creates and every proof. She probably kills 10 trees a day.

Date: 2007-06-25 09:14 pm (UTC)
From: [identity profile] kedemel.livejournal.com
Oh. And she'd print attachments she couldn't open (don't ask me why). So pages would wasted, all with gibberish.

And her desk is every IT guy's NIGHTMARE - fridge, coffee warmer, lamp, microwave all plugged into the battery backup. Her computer? No. You can't reach behind her computer (it's on top of her desk) because there is so much *crap* on her desk. And plants. Real plants. Real plants that require water. *shudder*

Date: 2007-06-25 09:41 pm (UTC)
From: [identity profile] the-ninja-style.livejournal.com
At one point it seemed that half our office was home to mini-fridge and coffee pots. Also notebooks, iPods, TV's, cell phones being charged, candle warmers, toasters, and fans. Finally, when we were blowing fuses if more than half the lights were turned on, they put an end to the cubes looking like mini hotel rooms.

I shared a cube with another woman for awhile. The guy that was my cube partner quit and all he took with him was an action figure, and photo of him and his wife.
SHE came in with mini-fridge, coffee pot, bread box (complete with bread), toaster, candle warmer, radio, 3 or 4 picture frames, plant, and calander. I didn't mind, until her stuff started to drift to my side of the cube. I could put up with most of it. (Including the pink feather boa she had glued to the top of our cube.) But,I had enough the day I came in to find "We" had a microwave and it's home was to be the only spot I could set my notebook.

Date: 2007-06-25 10:14 pm (UTC)
From: [identity profile] kedemel.livejournal.com
Dear god. I would have killed the woman. I hate it when other people's crap is on my desk.

Date: 2007-06-26 12:54 am (UTC)
From: [identity profile] emsporter.livejournal.com
Bwuhhh... in what world, let alone corporate environment, is that even vaguely acceptable?

I work in what I thought was a pretty damn lenient workplace, but... toaster? Microwave? What the heck do these people think the *kitchen* is for?

Date: 2007-06-26 04:56 am (UTC)
From: [identity profile] http://users.livejournal.com/hub_/
for the others to pile up dirty diches and never clean....

(only semi-serious)

Date: 2007-06-25 10:17 pm (UTC)
From: [identity profile] kizayaen.livejournal.com
Way to COMPLETELY MISS THE POINT OF EMAIL. Genius.

Date: 2007-06-26 04:56 am (UTC)
From: [identity profile] http://users.livejournal.com/hub_/
they should put stamps on these hardcopies. It would at least look like mail :-)

Date: 2007-06-25 11:52 pm (UTC)
From: [identity profile] wherdafux-d-cat.livejournal.com
Argh. My boss would print out emails, highlight the parts of particular interest, and leave them on our desks. It was a small software company so it's not like computers were Those Evil Things on the Corner of the Desk He Only Used When He Had To. And he was (is) a relatively bright guy ... except when he's being dense. Like when he prints out email.

Date: 2007-06-26 02:26 am (UTC)
From: [identity profile] arkaycee.livejournal.com
I used to do IT support in a University Physics Department. One Professor used to print out the emails, handwrite the reply he wanted, give them to his secretary. She was to type up his reply but not send it, print it out, he'd mark up changes, etc. until he was satisfied.

I'm happy to say, that although even I was betting against it, after three years (since I came on board) of that, we actually managed to train him on the Reply button, and convince him that it was indeed faster for him to just type an answer than go through this process. That was, knowing the personality involved, one of my group's most profound success stories, even though it was a minor one.

This dude was seriously old-school. The sort that, when he was mad at my boss one time, thought he had seriously hurt my boss by telling him that my boss was no longer to call him anything but "Professor xxxx," and not call him by his first name in correspondence. My boss was, of course, in tears... at least in some other universe maybe.

Date: 2007-06-26 05:54 am (UTC)
From: [identity profile] superbus.livejournal.com
Just do what I do when I get people like that:

Throw it out right in front of them, and tell them that if it's in your email queue, you'll get to it with the others.

And if it's not in your queue, they need to put it there. :)

Date: 2007-06-26 09:20 am (UTC)
ext_8716: (Default)
From: [identity profile] trixtah.livejournal.com
Oh god. I had a situation where one of the users had a problem with a bounce that our RBL (Trend Micro) was handing out to mail sent from her home address. Did she contact the Helpdesk (who would have logged a call to me in five seconds)? No. She (an EA, need I mention) spoke personally to the customer services manager. Instead of him walking two steps from his office to the Helpdesk he managed to log the call properly, he told her to get some samples of the bounces. She went home and printed each and every one of the bounce messages (which had identical error reports in them). There were over 30. In colour. She then comes to the office and hands the sheaf of paper to the CSM. He, in turn, hands it to the Technical Support Manager. TSM comes to me with this pile of paper in his hand and starts this long-winded explanation about the Dire Problem of the EA's mail (neither of these two baboons were my own manager, btw - I should be grateful that someone shortcircuited some of this). I glance at the top sheet, and pop in an exemption for the listed address in approximately 2.5 seconds.

Wastage by following stupid procedure - over 30 full-colour printouts and three days of her time (with the delay in going through three steps), and the time for two managers to piss about with it. Time taken if she had done the right thing and logged the call with the Helpdesk? 15 minutes from start to finish, 2 minutes of which would have been her time on the phone. I suppose that all the waste was instant karma for her, but you know, the poor trees.

Date: 2007-06-26 11:27 am (UTC)
From: [identity profile] catmmo.livejournal.com
I won't take a printed out email - I'll either refuse it or hand it right back and tell the luser to forward it to me.

I have a co-worker that prints out all his problem tickets which slays me because you can't actually read the problem in the printout (odd programming) and we carry Blackberrys with the ticket in them! In two places!

Date: 2007-06-26 08:05 pm (UTC)
From: [identity profile] jill-idle.livejournal.com
Besides email, there is also something called a memo (http://dictionary.reference.com/browse/memo). In fact, the memo existed before the email was created by at least, oh, a couple of years. A common method of transport for the memo was via actual people, who used their hands, to place them on desks.

Date: 2007-06-26 09:20 pm (UTC)
From: [identity profile] devilkitty0.livejournal.com
My University sends out a memo about important announcements. The they follow it up with a *^^*&(^(* email with the same information.

No one reads either of them of course.

DK
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