I Like!

[hisamishness.livejournal.com]

<-- clicky to get t-shirt

Comments

[the-ninja-style.livejournal.com]

Oh man I am printing that and sticking it on my cubical wall.

[canray.livejournal.com]

WANT!!!

[hamsterhotep.livejournal.com]

That is going in the NOC room!

[the-s-guy.livejournal.com]

Playing devil's advocate for a moment... after ten years of TS, I've never been terribly happy with that viewpoint. Even if users knew everything they needed to know about their jobs and their computers AND had even read and retained the contents of all the manuals AND never mistyped anything AND never did anything boneheaded, we'd still be employed fixing actual genuine faults with hardware and corporate software configurations, plus more esoteric PC issues that aren't covered in the manuals or training and aren't frickin' obvious to the average eight-year-old.

I don't like the misconception that we're purely reliant on phone calls from idiots in order to be employed. That leads down the path of "If it wasn't for me, you wouldn't have a job!"

[ravenshrinkery.livejournal.com]

And we aren't. Certainly computers break without any help from lusers. There will also be the need for specialists to fix them so that people trained in other disciplines can work. We don't exist for the sake of ourselves - we exist so that other forms of business can be accomplished; computers are purely a support operation, even in businesses that deal primarily with technology and employ people who are highly proficient with it. There have to be people who administer the machines if for no other reason than to keep everyone from doing it their own way and fouling it all up.

All of that said, you're absolutely right - there will always be a need for IT staff. However, the amount of time wasted due to procedures not being followed by end users, training being performed by helpdesk, "did you fuck with it? yes. you dumb shit." type issues, and many other of the complaints that show up here in techsupport add up in terms of droid-hours and ultimately result in jobs. From the half-empty POV, this means that without these lusers, there would be people amongst us who don't have jobs in a very tight IT job market.

So, to those of you who are idiots and don't know a keyboard from a surfboard despite claiming to be proficient in Microsoft Office, Adobe Dreamweaver, and Final Cut Pro (for PC, while you're at it) but yet got hired to do accounting anyway, we thank you. Especially when you post here to ask us how to download an MP3. Do it more often.

[fenrirvallin.livejournal.com]

You'd have a job without them. You wouldn't have quite the job security, however. There is a much higher demand for people willing to deal with it because of their idiocy.

[the-s-guy.livejournal.com]

Eh, job security's never been a problem for me.

[heinous_bitca.livejournal.com]

I have a t-shirt that says on the front the "Welcome to Tech Support," but the back has the "Your Ignorance is my Job Security." I have long hair, so I could technically wear it at work if I let my hair stay down.

However, I often tell people at work who "don't want to bother me" that if they didn't bother me, I wouldn't have a job!

[nebbors.livejournal.com]

I just wish the shirt came in larger sizes.

[hisamishness.livejournal.com]

wear it to visit a friend who works tech at another company... ;-)

[the-s-guy.livejournal.com]

I wonder if a variation might work? "Your ignorance is my living nightmare."