BEST CALL EVER.

[vampireborg.livejournal.com]

$USER (teaches in the Alcohol and Drug Counseling program, has a rep for not having a full deck of cards): I WANT TO KNOW SOMETHING.
Borg: Yes, sir?
$USER: DO YOU TURN OFF YOUR COMPUTER?
Borg: ........ what do you mean, sir?
$USER: WHEN YOU LEAVE YOU COMPUTER. DO YOU TURN IT OFF.
Borg: .................. well, sir, my station is rather a shared one, but does go into sleep mode?
$USER: DO YOU KNOW HOW MUCH POWER $COLLEGE USES FOR COMPUTERS!!?!?!??
Borg: ... Um, I'm not sur---------
$USER: WHY DON'T PEOPLE TURN OFF THEIR COMPUTERS THINK OF THE POWER WE USE!!!!!!!1!1!!!
Borg: Well, sir, part of the reason we don't always turn them off when when we go on breaks and why I don't turn mine off when I leave is because it can cause a lot of wear on the hard drive and motherboard and the power supply.
$USER: HOW MUCH POWER DOES $COLLEGE USE???????????
Borg: Well sir, that'd be an interesting subject to research, now wouldn't it? *click*

Comments

[ex-deliveryboy.livejournal.com]

"cause actually it uses more power to start up and shut down than it does leaving it in sleep mode or locking it for the night"

[vampireborg.livejournal.com]

He was beyond trying to be reasonable before he even called, evidently the guy calls once a month or so on some completely RANDOM thing that has nothing to do with anything. The opinion is he teaches rehab from experience, if you get my point. XD

[canray.livejournal.com]

It doesn't, but it's a good thing to tell the idiots.

Or, perhaps, "Well, that's where all the files are stored that need to be available 24/7."

[vampireborg.livejournal.com]

*snerk* Speaking of shared files - oh, Novell, thing of pain and suffering, how we hate you. I don't get paid enough to care if someone can't get to their shared drive. :D

[garpu.livejournal.com]

God almighty. Don't you just love working tech support for a college/university?

[vampireborg.livejournal.com]

The students are bad because they THINK they know everything, the instructors are worse because they KNOW they do. -_-

And yet I have to tell them which end of the mouse to be using. I &heart my job. :D

[garpu.livejournal.com]

I'm so learning what not to do when I finish the doctorate. One new facultyperson brought us chocolate for setting up his/her computer. Definitely upped the ante for the rest of them.

[vampireborg.livejournal.com]

!!!!!!!!!! CAN I HAVE YOUR USERS?

For the most part the users at $COLLEGE aren't nearly as bad as what you'd get in the private sector and our manager is RAD, but there are days. :D

[garpu.livejournal.com]

Yeah. $new_prof is the bomb and will actually try to figure out a problem on his/her own first. There's really only one person I've got a problem with, but said person likes to try to insult my intelligence every chance she can get. He/She called me a stupid bitch (its German equivalent) once, thinking I wouldn't understand. NOthing happened, since my higher-ups are adverse to conflict. But said person is also bottom of the heap when he/she needs something done.

[vampireborg.livejournal.com]

TREASURE THAT USER FOR THEY ARE A RARE SORT. :D Ow? The thing I love about our manager is he's not stuck on keeping people - if someone needs to go they will be GONE and he doesn't put up with shit. He's also not nasty about it, as far as the world is concerned one person went on 'medical leave' (FOREVER), and the other one was just not made permanent after her 90 days. I have a contract position that's ending in June, I wish I could stay there forever and ever.

Be thou nice to geeks and admins, for they can make your life hell if you piss them off is a motto I live by at work. XDD

[garpu.livejournal.com]

Yeah, but sysadmins can't really fire faculty, sadly, and said luser isn't part of my committee. Hence, I become BOFH when he/she calls. Or there's some other thing that has to take priority.

[vampireborg.livejournal.com]

No, but you can make their life HELL. Or at least, the least the SLA lets you get away with. We've got a couple like that.

[manuka.livejournal.com]

I've found it helpful to establish early on with the n00bs that bribery will get you EVERYWHERE. We go beyond mere chocolate. We've had people bake us cakes, bring us home-smoked barbecue, cookies, chocolate, you name it. Our department is quite well-fed.

[garpu.livejournal.com]

Methinks some lusers learned their places? :)

[manuka.livejournal.com]

Indeed. Although it helps that my lusers are generally really nice people anyway.

[vampireborg.livejournal.com]

It totally will. We'll every once in a while get chocolate, but I obviously have work to do to get to you level of 1347. XD

[cirobi.livejournal.com]

my favorite was always faculty/staff people trying to sound important 'well, i'm the secretary of the secretary of the dean so my request to be taught how to make a website should be priority even though that's not your job to teach me!'

or the too-rich-for-my-own-good students who'd practically throw hissy fits to get their machines fixed immediately becase 'oh noes i need my illegal music files and internet in order to do my homework!'

i always wanted to tell those students "well, go have mommy and daddy buy you a brand new machine just like they did when daddy tried setting up the networking himself and thought the network card was bad because daddy doesn't know much but thinks he does and because mommy just couldn't bear to have her little angel not be able to receive her junk emails that night despite having spent all day with $future_campus_ho. Daddy didn't listen to $Tech_Group's instructions that networking would begin the next day after registration and move-in day was over."

naw, i didn't start off as a student tech at a private college... not at all... -_-

[pixelchik.livejournal.com]

That is the best damn icon eva! :)