Mondays

[ethereal-dusk.livejournal.com]

And how I was going to see the rest of my day--

Me- "Can I please get the serial number of that workstation?"

Them-- "XXXXXXXX"

Me (thinking we don't have serial numbers like that)-- M'am, is that a laptop or a desktop?"

The enemy-- "Neither, it's a computer."

(I know she didn't just say that....)

Me-- "Hoo-kay, just a moment please." (goes to look up serial # that she did give me).

Me-- "M'am, you gave me the serial number to a monitor. I'm really going to need the serial number off of the tower-- no no, better yet, look on your desktop, on the "My Computer" icon, and read it from there."

Them--"XXXXXXXX"

Me--"thanks, let me look that up."

I then spend almost 10 minutes searching through every data base we have and then I hear her say "Would you like the rest of it?"

Me--"Would I like the rest of what?"

Them--"The serial number, there's three more characters here than what I told you already."

**headesk**

Comments

[omg-teh-funnay.livejournal.com]

Why couldn't the system find a partial match? Wild.

Also, that sounds like a painful, PAINFUL call...

[ethereal-dusk.livejournal.com]

Our db is all screwy today, using * or % kept throwing runtime errors. And that call lasted forever, only to find that I had to transfer her elsewhere.... LOL I was very patient with her, because she was a little ol' lady who is forced to use computers against her will at work... but still, it was killing me inside... :)

At least she didn't call me up with the "My password isn't working, so I rebooted my computer 4 times and it still isn't working...." .... ...

[bekscilla.livejournal.com]

I love the reboot people "My citrix session froze and I rebooted and it was still frozen at the same spot, so I rebooted again and it WON'T WORK". Um, yeees, that's going to happen.

[xforge.livejournal.com]

GYAAAAAAAAAAAAAACCCCHHHHHHHH!!!!! (rips hair out)

Here, I requisitioned a whole box of nice sharp pens for us to go all stabby with.

I get that all the time -
"are you on a terminal, or a PC?" \
(silence)
"Does the computer say WYSE, or HP?"
"...it says.... Acer."
"No, Acer is the monitor. Follow the cable from the back of the monitor; what's it plugged into?"
"A box that says APC..."
(headdeskheaddeskheaddesk) "Try... the other cord..."

[bekscilla.livejournal.com]

Gah, that's so annoying. Why on earth do they think you wouldn't need all of it?

[gilmoure.livejournal.com]

Where's the Break User's Fingers button?

[genjutsu-01.livejournal.com]

and to think that some of these people are smarter than the people who run our country

*shudders*

what an idiot though I mean why would you only give sum1 part of something they asked for, if someone asked for a sandwich, would you give them half a sandwich?

*shudders at own metaphorical skills*