Liar, Liar, pants on fire!

[attackgypsy.livejournal.com]

Don't you just LOVE being called a liar.

Last night, had a call with someone who can't connect to the net. She's had a few calls come in, and the last tech a few weeks ago told her she might want to consider a new network card, because this kept dying on her. (according to the ticket)

So, I go thru the normal troubleshooting, and run the Inet Connect Wizard, and the LAN connection doesn't hold. Ok, I know what this is. And I tell her. This sets her off.

"WHAT DO YOU MEAN IT'S MY NETWORK CARD! YOU'RE LYING TO ME! YOU DON'T GIVE A SHIT! JUST DO YOUR FUCKING JOB AND GET ME CONNECTED! THE LAST TIME THIS HAPPENED, ALL WE DID IS REBOOT, AND IT CAME BACK UP!"

"Ok, ma'am, go ahead and reboot your system"

She does, and of course it doesn't connect. So, I take her into device manager, and there's no network adapters.

"Ma'am, do you see network adapters there?"
"No, there isn't any network adapters here."
"That's right. Because your network card is shot. if it was good, network adapters would be there."
"Oh." *CLICK*

Stupid bitch.

Comments

[evilbill1782.livejournal.com]

*sigh* Tech support must be one of the few jobs where people think you're a miracle worker and insult you in the same breath.

[canray.livejournal.com]

Better than being told you're not helping because you're racist.

"Ya ain't helpin' me 'cause I'm BLACK!" was spit at me once. :-S