(no subject)

[circe77.livejournal.com]

Got this request into our helpdesk today:

End User: My IP address has been blocked for spam from AOL.  Can I have a new IP?

Um.. yeah, right..  No you can't have a new IP.. 

Comments

[vxo.livejournal.com]

Ha! Are they, by any chance, in southeast Florida?

[kallell.livejournal.com]

How bad do you have to be for a virus to call you spam :p

[garpu.livejournal.com]

It actually doesn't take much to be blacklisted by AOL. My school's smtp servers were marked as spam, so every email to an AOL address from our domain was being refused.

[manuka.livejournal.com]

And it's utter hell to get off the blacklist, because AOL deliberately makes it difficult to speak to someone with a clue.

[tjernobyl.livejournal.com]

If we're sure we've gotten rid of the infected customer, we find it's often easier to change the IP the mailserver is sending from for a while...

Going through the notifications that AOL sends back whenever someone reports a message as spam, fully 1/3 of the time it's something sent by a human. Heck, there was one guy that was ripping off folks in a Neopets scam and then reporting their replies as spam...

[tjernobyl.livejournal.com]

I dare you to link him to ARIN!

[brothersterno.livejournal.com]

the last time I suggested that one of our idiot customers who belives that website = IP address go ask ARIN then suggested that the only way he could get his /24 was to have two connections redundant and then set them to failover via BGP.

He still can't justify the /22 he originally asked for.

[canray.livejournal.com]

Had a call like that. Only due to Paranoia.

Should post it. Probably tomorrow.