techrecovery | FP Byproduct

If nothing else, this false positive fiasco has provided me with tons of overdramatic emails... allow me to share a few:

I have your spyware on my PC. Yes I had the damn mess you created yesterday. Yes I have patch 498 loaded on my PC. Then WHY did I get the SAME mess this morning on my PC. YOU DID NOT FIX THE PROBLEM. WHEN CAN I EXPECT TO HAVE MY PC WORKING CORRECTLY AGAIN.

Marge

Every day is a new song.

*********************************

Nice.
I spent the last 3 days reformatting all my workstations, ripping apart my
network, and replacing my firewall.
good that you caught it though, wouldn't want anyone to become to alarmed...
(In case you can't detect the sarcasm.... Thanx alot for the last 3 days of
hell.)

*********************************

IF I CAN NOT GET UPDATES MORE FREQUENTLY THEN YOUR SERVER SEEMS TO BE ONLINE, THEN I WOULD LIKE TO REQUEST A REFUND....PLEASE NO Q@A I AM A COMPUTER SOFTWARE DESIGNER AND ALL OF THE ACTIONS YOU MIGHT SUGGEST HAVE BEEN THOUGHT OF. PERHAPS YOU HAVE MORE CUSTOMERS THAN YOUR SERVER CAN HANDLE. IN ANY EVENT EITHER FIX THIS PROBLEM OR REFUND MY MONEY

(BTW, this software designer uses AOL and doesn't know how to turn off caps lock.)