false positive woes

[ebtb.livejournal.com]

Our consumer product had a major false positive over there weekend, so I am looking at over 560 emails in my inbox... ugh. I don't even wanna check my god-knows how many voicemails...

I work on the 7th floor. If I were to leap from it today, would I make it? Hmmm...

Comments

[linguafranca.livejournal.com]

I dunno. If you leap, do it headfirst, just to be sure.

[ebtb.livejournal.com]

good idea. if I have to explain to one more consumer...

I tell them it's a false positive and then I get silence meaning they don't know what that is, so I explain it to them and they keep talking as if I didn't give them the solution...

EveryLuser: "oh, because I ran a scan and it found this trojan and wouldn't remove it..."

YES, BECAUSE IT'S NOT THERE. ONE MIGHT EVEN CALL IT A "FALSE POSITIVE".

Oh...

[coyoteden.livejournal.com]

Your company makes E.P.T... right?

[harry-whodunnit.livejournal.com]

Your windows open? Most IT offices I've worked in have sealed windows, for obvious reason.

Even the escape of death is denied to us...

[ebtb.livejournal.com]

no, but the parking garage comes up to the 6th floor...