This is why I love my job...
Feb. 8th, 2007 12:51 pm![[identity profile]](https://www.dreamwidth.org/img/silk/identity/openid.png){kind=small}
phaedra-13.livejournal.com posting in ![[community profile]](https://www.dreamwidth.org/img/silk/identity/community.png){kind=small}
techrecoveryUsers with a sense of humor even with as stressed as they get.
Our users are Customs House Brokerage entry writers and typically have 50+ entries to deal with at any given moment. Not only do they have time constraints put on them by the customer, they tend to get carriers calling and yelling as well.
Usually, by the time they get to us with an issue, they've been reamed 6 new ones and are NOT happy. However, there are a small number who keep their heads about them and remember that we are NOT the enemy. Here is one such ticket:
"Please help. Customer is stalking me."
**grins**
P.S. Yes, she did actually include the issue she was having...but it isn't pertinent to the post. :)
[cross-posted to my own journal]
Our users are Customs House Brokerage entry writers and typically have 50+ entries to deal with at any given moment. Not only do they have time constraints put on them by the customer, they tend to get carriers calling and yelling as well.
Usually, by the time they get to us with an issue, they've been reamed 6 new ones and are NOT happy. However, there are a small number who keep their heads about them and remember that we are NOT the enemy. Here is one such ticket:
"Please help. Customer is stalking me."
**grins**
P.S. Yes, she did actually include the issue she was having...but it isn't pertinent to the post. :)
[cross-posted to my own journal]
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no subject
Date: 2007-02-08 08:10 pm (UTC)Ok, fine, I laughed.