I love it when I smack the monkys

[coraon.livejournal.com]

I have not received any support on the email sent December 14, 2006. Still cannot get onto Emergis will not accept my password or my backup.

Jacquie smith with an S
Store Administrator
Store 8491
Phone: (
Fax: (
sshhc8491@$retail_chain.ca
________________________________

From: Store Administrator SHHC8491
Sent: Thu 12/14/2006 3:34 PM
To: IT Service Desk - Store Support
Subject: 8491 - Emergis password


INCIDENT DESCRIPTION: Cannot get online as it will not accept SA password. We tried SA's backup password, when it is changed and says successful when you exit it repeatedly tells you password expired enter a new password

IMPACT: 3-Moderate

URGENCY: 2-High

Jacquie smith with an S
Store Administrator
Store 8491
Phone: (
Fax: (
sshhc8491@$retail_chain.ca

----------------------------------------------------------------------------------------------
user: Coraon
outbound to store
1/22/2007

NTF


Called site and informed her that we do not infact support the program in question, never have supported the program, and the reason her first e-mail did not get a responce is because there was no ticket opened for an issue we have no control over. Asked site is she had checked her ITSD manual before calling, she had. I asked her to read me the line above out number to confirm she had the right document. The read out the following: "Do not call the ITSD for issues relating to Emergis."

Was able to confirm she had the proper document. CLosing call NTF

----------------------------------------------------------------------------------------------------------------------------------------

I want a keg.

Comments

[gilmoure.livejournal.com]

I want a keg.

You deserve one!

[vortex.livejournal.com]

HaHaHa!

That is one of my favorites!

Them: "I can't get into x.y.z. program!'
Me: "I'm sorry, x.y.z. program is not supported by this company."
Them: "But it was on my computer when I got it!"
Me: "Go to this link for a list of supported applications: http://www.companysupportedsoftwarelistdistributedtoallusers.com"...

[jecook]

...+1 here, except that a site visit would be performed to re-image the machine to company standards, and maybe we'd keep any documents and their IE favorites ::evil grin::

We have very few cowboys here, and the few that we do have are smart enough that they don't mess with the machines.

[startrekempress.livejournal.com]

'Jacquie smith with an S' ...

Is there some other spelling of 'Smith' that I should know about?

[coraon.livejournal.com]

smith is a generic last name, spelled with a "*" is the fist letter of the last name. For example at mail call at a summber camp we had a few guys with weird last names, so my buddy Rivender Yullsmikkakia was "Rivender....Smith with a Y..."