Oomph! Ugews me. Haf a mouf-ull of food...

[gilmoure.livejournal.com]

Several times a day, I answer the phone and get this.

Oomph! Ugews me. Haf a mouf-ull of food.

*chew-chew in my EAR!*

I didn't expect you to answer the phone right away.

Yeah, we always like to make sure you hang in the queue for at least 5 minutes. Why the hell would you put food in your mouth as you dial the phone?

Comments

[q-bomb79.livejournal.com]

yeah we get that all the time at my tech center too.

[jahbulon.livejournal.com]

What is your icon from?

[gilmoure.livejournal.com]

Harry Potter III: it's the wanted poster of Sirius Black. That screaming just says Tech/Customer support to me.

[jahbulon.livejournal.com]

Haha ok.. I love the actor and thought it was from something that I hadn't seen.

[gilmoure.livejournal.com]

Oh yeah, I made it. Feel free to gank.

[canray.livejournal.com]

Having been stuck on the phone, on hold, for tech support, for over an hour... I can see why you bring a lunch (Or at least a large snack) before phoning. :-S

[gilmoure.livejournal.com]

If we go over 10 minutes wait time, we hear about it. And we've had this response time settings in place for years now. Wierd!

[canray.livejournal.com]

Wish I worked at your place. There were 500 of us working a shift at one of my old jobs, and 20 minutes, after getting through 15 minutes of voice mail hell, was the minimum time I remember.

[dreamatdrew]

icon love!!!
can I steal?

[gilmoure.livejournal.com]

Sure! I made it so there's no strings attached.

[gilmoure.livejournal.com]

Whoops! Thought you meant mine. I believe the Dark Side icon is from Diesel Sweeties webcomic (http://www.dieselsweeties.com/icons.shtml) (has his pixelated look).

[dreamatdrew]

I'll just wait for his answer... pixelated does not necessarily = diesel sweeties...

[canray.livejournal.com]

It is from the Diesel Sweeties Webcomic. So steal away, but do it from them. :-P

[gilmoure.livejournal.com]

Yup, definately Diesel Sweeties (http://www.dieselsweeties.com/print/?date=20070121)

[the-s-guy.livejournal.com]

Five minutes before starting chewing is at least polite.

Of course, time-remaining estimate systems (or even "you are now at position #n in the queue") would help. After spending an hour on hold to anyone, I'd be kicking back with pizza and a movie. I'd also want the phone system to warn me if my hold time was likely to take me past close-of-business for whoever I'm calling. Nothing like spending three hours necking a handset only to be told at thirty seconds past the hour "Our business hours are X to Y, please call back then."