And how was your new year?

[harry-whodunnit.livejournal.com]

User: "I need a password reset."
Me: "Okay, is it your personal account or your departmental account?"
User: "What do you mean?"
Me: "Is it the one that uses your name as the login, or the one that uses the department?"
User: "I don't understand."
Me: "You know how you press CTRL + ALT + DEL to log in?"
User: "Yes."
Me: "What do you type in as the user name after that?"
User: "I have no idea what you're talking about."
Me: "I'm coming down there to stab a hole in your head with an ice pick, into which I will pour liquified encyclopaedia pages in the hope of teaching you something. I don't know if it'll help, but I'm pretty sure it can't harm you in any way." *
User: "Okay."

[*] May not have actually been said.

Comments

[mouser.livejournal.com]

One of the greatest things about our most recent change was the clearing of names from the login screen - it no longer remembers the last persong that logged in. *


* - Greatest after the first few days of "Your first initial and last name, dumbass!"**

** - Person's name MIGHT have been Dumas....

[harry-whodunnit.livejournal.com]

We use the same format. So my dumbass' login was either his name, or the sign on the door he walks through to start work in the morning.

And he has letters after his name, too...

[redhillian.livejournal.com]

Ahhh, so that's there Mr. Liam Oser ended up.

[mouser.livejournal.com]

It's actually worse....

It's their damn MAIL address name too.

I hate users. Almost as much as I hate computers.

[jecook]

All I can say is THANK DOG my users are smart enough to be able to tell me thei sign in ID when I need to do a pasword reset, although I've gotten pretty damn good at picking up people's names from the conversation and looking them up in AD.

[crazdgamer.livejournal.com]

Luser: "But I put in my password"

Me: "OMG PUT IN UR USERNAME N00B." *click*

[tryst-inn.livejournal.com]

Luser: Your shitty network isn't accepting my password!
Me: Are you sure you typed your password in correctly?
Luser: I'm looking right at it. It's right.
Me: *headdesk*