[identity profile] notthebuddha.livejournal.com posting in [community profile] techrecovery
Ring...ring...rin-
Cx: "Hello?"
Me: "Hello, this is J_ W_ with Dell, calling for T_ W_."
Cx: "What?"
Me: "This is J_ W_ with Dell, calling for T_ W_."
Cx: "Well....what about it?"
Me: "I want to fix your computer."
Cx: "I don't have no computer!"
Me: "Um...is this T_ W_?"
Cx: "No! Never heard of him!"
Me: "Okay then, thank you!"

Date: 2007-01-03 02:35 am (UTC)
From: [identity profile] yndy.livejournal.com
I had a variant of that on a callback where the woman wasn't listening to what I said, just the fact that there was a female voice asking for what I can only presume was her husband/boyfriend.

She claimed he wasn't there and what did I want and until I got it through to her that I was *returning* a call on tech support she was ruuuuuuuude... then it was "oh, his computer? hang on... D------ there's some bitch on the phone gonna fix yo computer... hang on a minute..."

Dialing out is ALWAYS and adventure.

Date: 2007-01-03 03:07 am (UTC)
jecook: (Default)
From: [personal profile] jecook
::rolls eyes::

Date: 2007-01-03 12:34 pm (UTC)
From: [identity profile] taleya.livejournal.com
Me: "I want to fix your computer."

I've got mental images now of that being said in an overley dramatic vampiric voice ala "I vant to suck your bloooooood!"

Date: 2007-01-03 07:05 pm (UTC)
From: [identity profile] brothersterno.livejournal.com
Since I work for an ISP, I solve this problem very rapidly by turning off the internet for the customer. Usually, they call right away. And if they don't, Fuck 'em.

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