[identity profile] tajjster.livejournal.com posting in [community profile] techrecovery
Background: I work for the biggest university in the state. This ticket was received on the day that lecturers had to lodge final results with student administration. Can you smell the panic?


From: Peter
Subject: Keyboard:spacebarNOTworking
To: arts-help (at) server...

HiPaul,
HELPmyspacebar&assortedkeysarenotfunctioning.
IsthereanythingIcando?
ThisisNOTajoke.
Peter


And it is this that makes my job worthwhile. XD

Date: 2006-12-26 03:23 pm (UTC)
From: [identity profile] kallell.livejournal.com
could be worse, he could assume that since the spaces where not showing up on the screen it MUST be a bad monitor

Date: 2006-12-26 03:53 pm (UTC)
From: [identity profile] meijhen.livejournal.com
LOL...love that "ThisisNOTajoke." at the end!

Hopefully you got him sorted quickly :o)

Date: 2006-12-27 01:47 am (UTC)
jecook: siberean tiger lying on his back looking at you with paws in the air. How silly. (Silly)
From: [personal profile] jecook
Love the icon, dispite my not being a grammer and speling nazi. :)

Date: 2006-12-27 11:39 am (UTC)
From: [identity profile] the-s-guy.livejournal.com
Oh man, the memories of calls like this. The confusion, the barely restrained panic, the battle of sensibility vs desperation when you tell them to smack that naughty, filthy keyboard like it deserves...

...and being able to get away with it when it works :)

Date: 2006-12-29 08:42 am (UTC)
From: [identity profile] the-s-guy.livejournal.com
And the whole conversation needs to be done in Barry White's voice :)

Date: 2006-12-28 01:33 pm (UTC)
From: [identity profile] jdotmi.livejournal.com
I had this problem once myself. I promptly opened up a word doc that I had written, highlighted a single space, hit ctrl+c, and then proceeded to finish working on what I was working on, substituting ctrl+v for the space bar. When I was done, I went out and bought a new keyboard.

Date: 2006-12-29 08:53 am (UTC)
From: [identity profile] the-s-guy.livejournal.com
Charmap.exe has no pre-written Word documents.
Charmap.exe needs no pre-written Word documents...

Date: 2006-12-29 12:32 pm (UTC)
From: [identity profile] jdotmi.livejournal.com
Yeah, but then you'd have to remember to change it back.

Date: 2006-12-30 07:27 am (UTC)
From: [identity profile] the-s-guy.livejournal.com
I was thinking more of just using it to load a space into the clipboard, rather than remapping anything.

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