fire > this call

[ebtb.livejournal.com]

About 5 minutes into the call...

Me: Ok. So now what does that message say?
**FIRE ALARM GOES OFF**
Luser: It says... what is that noise?
Me: That is our fire alarm. Let me verify your phone number so I can call you back.
Luser: Call me back?! What am I supposed to do until then?
Me: Sir, I need to hurry - the buidling is being evacuated.
Luser: Well that's just perfect! When are you going to call me back?!
Me: Sir, I don't know. Is your phone number xxx-xxx-xxxx?
** FIRE ALARM STILL GOING OFF**
Luser: *sighs* Yes. But...

Me: *cuts him off* Ok.  I'll call you back. *Hangs up and heads for the stairs*

--an hour and 5 fire engines later--

Me: Hello, is this Luser?
Luser: It's been more than an hour!
Me:  Yes, well there was a car fire in our parking garage which is located directly underneath our building. In fact it was the car parked next to mine.
Luser:  So, are you gonna fix this or what?

OH, EVERYONE AND MY CAR IS FINE, ASSHOLE. THANKS FOR ASKING!

Comments

[ex-deliveryboy.livejournal.com]

wow.


I wouldn't have argued with them. If the alarm is going off, get the hell out.


The only time I've ever seen anyone *not* complain of an outage we had was 09/11/2001, and even then, a couple of asshats still made it through. Most people were like "WHY DOESN'T THIS WORK!?!?" and when we explained that there were issues due to certain lines underneath a couple of towers, it was like "Oh, ok then, just let me know".

[phaedra-13.livejournal.com]

I've had users throw a fit when that happpens in our buliding too. Luckily, all of our alarms have been false ones (so far, knock on wood), but it's hella ridiculous trying to get OFF the phone with these idiots.

So...I take it your car was OK and no-one got hurt?

[ebtb.livejournal.com]

thankfully, there's some space and a large cement pilar between our cars, so yes my car is ok and noone got hurt.

we were all standing outside wondering what was going on and I saw my co-worker looking pale as a ghost so I was like "what's wrong?"

and he's like "this is all my fault...I know it"

I asked him why and he explained to me how his car blew a gasket on the way up and I was like "DAMN IT! YOU PARK NEXT TO ME!"

turns out it wasn't his fault... it was only KIND OF his fault. The camera and smoke detectors showed a lot of smoke on the 5th (my) floor and on the 3rd. Turns out some people with new motorcycles decided to burn some rubber on the 3rd and created a lot of smoke...

[azzy23.livejournal.com]

I got calls on 9/11.

"I can't get to my email"
"Where are you located?"
"Rochester, NY"
"Sir, we're having major network outages, and building evacuations. I have nobody onsite to check the server right now."
"Well... I need my email!! When will this be fixed?!"
"I have no ETA sir, I'm sorry."
"THIS IS UNACCEPTABLE!! I need this RIGHT NOW!"

I completely lost it. I had a friend that crossed through the WTC lobby during her walk/commute to work, and I'd been calling her all day and getting voicemail. I actually yelled at the guy, "Dood! People are dead! There's a big bloody HOLE where those buildings were, and you're worried about your effing EMAIL? NO NETWORK FOR YOU!"

He totally chilled out after that.

[kelly-bean.livejournal.com]

WOW... what an asshat.

people are so unbelievably selfish. I wish everyone would just chill the fuck out.

[shirenomad]

When the Internet was repaired, did you win it? (Yeesh, some people.)

(Was your friend okay, btw?)

[azzy23.livejournal.com]

We didn't put people back in the building for at least a week. It was just too traumatic, and nobody really knew what to do.

My friend and her husband got into a fight that morning (the fight that began their divorce, actually), so they were both running late, and she had to take a taxi. If she hadn't, she might have still been fine, but she would have been at ground zero when the first plane hit.

I finally got a call from her around 11:30pm. She got stranded in the city, and (like many others) had to walk home. She hadn't called me because her mother insisted on staying on the phone with her until her battery finally ran out a couple of hours later.

[110billion.livejournal.com]

Hahaha, what a cockmunch.

[d-l-leonine.livejournal.com]

WOW....I had something very similar happen to me a few years ago and had it scripted for my comic for next week.

My luser wasn't quite as understanding though....

[darkblade1.livejournal.com]

+1

[yndy.livejournal.com]

Jeebus.

Glad you and everyone and your car are okay... wishing tons of fire karma on your luser.

[jecook]

Heh.

I was in a hotel that morning (long story) and boss called me up and asked me to get closer and take pictures or/ collect some debris. He got ignored.

Interestingly enough, I don't remember what the hotel bill was for the LD calls I made as my cell phone was (obviously) out that day. But then, there are quite a number of mundane details I don't quite remember that day.

[rileydag.livejournal.com]

"I'm sorry, but due to your concern level well below the required threshold of a decent human being, I can not assist you at this time. Please enjoy our riveting hold music"...click

Man, this guy needs to chill out, reach up his ass and pull his head out. Capitis Inrectus Maximus!!!

[meandean.livejournal.com]

Played that game exactly once while working pizza delivery. (Oven fire. Big gas conveyor ovens. High B O O M risk.) It was one of the few times I was able to use the phrase "suck my mothafuckin' dick, stoopid" when explaining to a customer on the phone that we could not and would not be delivering to him.

[255-255-255-0.livejournal.com]

What's your problem?
You will burn to death but this guy needs his email.
Show some dedication !

;-)