gawd, I <3 Mondaze

[ebtb.livejournal.com]

My mantra for the day: There are no such things as stupid questions.

Q: Why would I want two copies of your software if I only have one computer.  I am a salesman.
A: Oh, I don't know. Maybe you have a laptop or a second computer in your house?

Q: I have it set to run a scan every day at 2 am, but it is not happening. What do I do, does computer have to be on?
A: For the love of all that's holy, YES.

Comments

[loosechanj.livejournal.com]

There are only questions that let anyone even mildly knowledgeable realize that the person who asked them has zero clue and a negative chance of ever getting any. Questions that make the reader realize that it unfortunate for all involved that the questioner was ever allowed within twenty--no, fifty--feet of a computer. Questions that make the average tech support person want to track down the person posting the question and engrave the answer on the querant's body a million times with a soldering iron.

[jahbulon.livejournal.com]

Q: Why would I want two copies of your software if I only have one computer. I am a salesman.
A: Oh, I don't know. Maybe you have a laptop or a second computer in your house?

This is a fair question...

[ebtb.livejournal.com]

we don't know whether they do or not but we send an offer for 50% off additional licenses after they purchase. most people buy one, think they're smart and install/register it on 4 more machines in their house and then their key gets locked out and they wonder why

[jahbulon.livejournal.com]

Yeah sure, there's a reason you offer it.. Doesn't mean it'll be appropriate for each user. His question is perfectly legitimate and not worth bitching about.